U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

7.7K

(7584)
AT&T Uverse app on Android 11 - Receiver Discovery Failed

Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connec

Questions

84

3

0

Receiver Model # 8005 or 7500

Receiver broke.  AT&T sent new one - it did not work.  Service person spent 4 1/2 hours here trying to get it to work.  Finally he found out that I have to have model 8005 or 7500 and he told me to call support to request that.  I called support and they are so annoying and completely stupid I cann

Questions

48

5

Recommendations on replacing AT&T UVERSE, DSL, Cell Phones and Land Lines -

The service at AT&T is so terrible I simply cannot stay with this company - what have others switched to successfully?  

Questions

73

4

0

DVR - Getting black screen when hitting play on recorded show

Hello. Sometimes when I hit play on a recorded show I get a black screen. I have to go back to regular tv and hit the recorded tv button again and then it works fine. This just started recently. Is this a sign that my DVR might be dying? Thanks!

Questions

1.8K

6

0

Accepted Solution

Official Solution

Series are not being scheduled for record (need confirmation)

I just checked my recording schedule for next week and starting this Sunday 2/17 and noticed none of my normal series records are scheduled to be recorded and the schedule only goes out 9 days as opposed to the usual 12.  The grid however still goes out the usual 12.  The series are still listed as

Questions

1.9K

23

Losing picture Black screen

Why is it that my picture freezes and then it turns black? I had a technician come here twice and it would work for one day and it does it again.

Questions

51

2

0

Remote controll not working

I just got a new remote controll and it worked for a few minnutes while I was trying to program it, and then completely stopped working, and there is new batteries, still, nothing works.

Questions

25

1

0

Wi fi connection to my LG smart tv went off and I have tried several different methods and it still wont come on.

Wi fi connection to my LG smart tv went off and I have tried several different methods and it still wont come on. I have gone to location and changed to Canada and then back to US and still doesn't work.  I have turned if off and waited holding the on button on the control for 30 seconds and t

Questions

72

1

0

Accepted Solution

Official Solution

Cisco ISB 7005 blinking lights

Power button on front does not work.  Un/plugging goes back to all 4 lights blinking.   About 1 second on and 3 seconds off. 

Questions

316

10

0

Was told to recycle equipment, then to return?

After switching from U-verse to Directv Stream I received a letter a week later from AT&T stating that I do not have to return the U-verse equipment, instead the instructions were to recycle it, which I immediately did. A second letter then came in the week after stating that the equipment had

Questions

185

6

0

Closed

U-verse equipment return problems

at&t refuses to send me a shipping label to return my equipment. the nearest ups store is 3 hours away. Can someone give me a mailing address so I can return this equipment at my own expense?

Questions

378

5

0

U-Verse app is not working after the recent update.

The U-Verse app is not working, not since the last update (version 6.5, build 72). I have tried all of the listed suggestions with no luck.  I have reported it to ATT approx. one month ago, but I haven't seen any fix yet.  You can read the most recent reviews on the app store and the comp

Questions

193

17

0

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