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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

7.8K

(7687)
Oddball keystone jacks

I had Uverse installed several years ago. As part of that operation, they replaced the wall plate & connectors I had with their own 4-hole plate and keystone punchdown jacks for (1) Uverse signal in to RG, (2) ethernet out to the rest of my house, (3) phone line out to the rest of my house, and

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Channel Covers Associations Building

I am not sure when they were initially installed but I have been trying for two months to talk with someone at AT&T regarding the wire channel covers which were installed on the backside of our codo associations building. I need to find out who did the installation of these channel covers &a

Questions

49

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TV with RVs

How does TV service work with a stationary RV?

Questions

43

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Accepted Solution

Volume button on Remote

It appears I have successfully programed a new S30-S1B remote all except for the Volume button work. Mute works, but not the +/- button.  Any advice?

Questions

46

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Accepted Solution

Official Solution

Red X

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

Questions

130

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U-verse motorola receiver search function not working

I just installed a replacement motorola cable box and everything works well EXCEPT I cannot search. It takes a while and then I get a 0 error message- failed to load resource. The search on my other cable box works just fine.

Questions

35

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Uverse DVR receiver

I received the below error message everytime I restart my receiver and modem:   Account unavailable.  This Set Top Box does not match the account settings.  Restart Receiver.

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62

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Can a bad ethernet cord ruin a DVR?

In the past week I’ve replaced two DVR‘s. We had electrical power switch on and off quickly and the next day noticed that our DVR showed a red X on its TV screen. After determining that this unit was not repairable, a new one was sent and the error message was to the effect that the Uverse service “

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49

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Often cannot access Netflix or Amazon Prime on TV

It randomly says no internet connection. But, I can access regular channels through HDMI3.  Is this a TV problem or a Uverse problem?  When I cannot access it in my main living room, I can access it at another location in the house.  The receiver in the living room is quite old - lik

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31

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Accepted Solution

Official Solution

Can I connect U-Verse to a different ISP

I have att u-verse and ISP but am switching ISP to a different provider. I would like to keep the U-Verse. Is that possible?

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124

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New DVR doesnt match account settings

Replaced my old DVR with a new one 2 days ago. So far I’ve not been able to connect to my U-verse service. I get an error message stating that “ the set top box does not match account settings.” There is an option to restart the receiver which I have done over the last 2 days, always returning to t

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43

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Return

Where do I send uverse equipment?

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40

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