U-verse TV Equipment

We've had U-verse TV for about a dozen years. I know before the spin-off of Directv from ATT, there was serious talk of U-verse being shut down/discontinued/sunsetted, but since Directv spun off and included U-verse, I thought there might be hopes U-verse would be reinvigorated, and we would get sy

My DVR runs through an Ethernet cable not wireless and while watching live tv or the DVR the screen constantly freezes or pixelated, not sure the correct term. This never happens while streaming. I’ve rebooted and checked all the wiring. Any ideas why this could be happening? Doesn’t make sense to

I am building a new house and am planning to transfer my U-verse service to the new house. I will have 2 computers, 6 smart TV's, 2 gaming consoles and 5 U-verse Boxes. I will be using a mesh system for my wi-fi and would like to hardwire everything except laptops, tablets, phones, appliances and pl

The TV was working fine on Sunday.  Monday night the receiver won't turn on, and when I try to reset it, it does nothing, only power button is lit, nothing else.  I have also unplugged and reconnected.

Hi Everyone, I hope this is the right category for this question. I recently moved into a house with a surround sound system and projector.  I purchased an Onkyo TX-NR646 receiver which has an HDMI out connected to the projector and is wired into the speakers.  I connected my U-verse receiver to an

Why does ATT continue to send worthless 2 wire UVERSE routers? I have had issues with them for over a year. I am paying for 1G speeds and am only getting 100-200. Every time tech support says the 2-wire is the issue, they replace it with another 2-wire! Does ATT have a warehouse full of them, that

@ATTU-verseCare @ATTCares  One of my 2 wireless motorola VIP2500 STB's died completely no lights 100% dead.  So attempt#1 to troubleshooting via phone app.  It claims to be sending a replacement receiver and I'll get a text message when the replacement order goes through. Of course it does nothing a

the isb7005 will not reset with the 10 second rule or unplugging and waiting 30 seconds. Nothing but flashing lights every 2 seconds on front panel.  no video or sound on tv

Have rebooted the gateway, WAP, and uverse receiver. Once it goes through setup a red X appears, sometimes with a 3, sometimes without. This a new receiver box sent by ATT UVerse recently.   I am troubleshooting for my elderly parents who've spent numerous hours on the phone with an AT&am

When trying to change date and time on the Guide, the option buttons show but the captions (date and time) are blank. If I select any of the option buttons and click Done, it changes the guide, but I can't select a desired date or time. I've reinstalled with no change.

I'm trying to help a friend who has U-verse TV ATT is sending him out a new gateway box and told HIM he has to supply a cable/Coax-to-RJ45 adapter which the new gateway apparently requires. His current unit does not use an adapter it just accepts coax cable directly. I found these on Amazon wh

Last night I had 81 recordings on my DVR. Today 10.  I've been gone all day and have not turn on my TV.  Please advise.