U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Cisco replacement uverse box connects to wifi but not tv

Replaced receiver (old one died). Seems to be correctly hooked up but the screen has the uverse logo and the spinning ball going for 45 minutes or longer. No error message just that rotten spinning ball.

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U-verse app

My U-verse app is no longer connecting to my gateway. I’m trying to use it as a remote (used to work) and it no longer does. I’ve uninstalled/installed the app, rebooted gateway, rebooted phone…. Signed out/in. Any suggestions?

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Message for RaidenB following our exchange on Reddit earlier this week and last week

@Raiden , @Raiden1803 , @raiden02 , @Raiden79705 , @raiden2a , @raiden, Hello again, RaidenB! Thanks for offering to help in this thread. The fault went away for four and a half days. But it has re-appeared and we are now regularly losing connectivity completely. Aft

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U-verse DVR Recording Space

My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.

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Suspended service reactivated without concsnt!

Highly disappointed with ATT/Directv. I suspended my service and never was told if I didn't call by within 9 months it would activate automatically! Thats absurd! I should have been told on the initial call or received a curtesy call. After all these years with att, they dont care! I should call and

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Remote control number pad are only buttons working

Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.

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Error message received during receiver setup - red ‘X’ and number 3

I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic

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Using the S20-S1A Uverse Remote

Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?

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Wrong connection on receiver. Ethernet and need coax.

I have had Uverse for approximately 12 years. I have one primary receiver (set-top box) that is the recording one and two secondary receivers on my other TVs.  One of my secondary boxes has been freezing during playback of recorded programs.  It only happens on that one box.  I have

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Sort Recordings by Date Oldest to Newest

Is there a way to sort recordings by Date but from Oldest to Newest? I record a bunch of movies every week and need to watch the older ones before the newer ones otherwise I'd never get to the older ones. Every time I go to watch my next movie I have to scroll all the way from the top to the bottom

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I HAVEN’T RECEIVED THE PHONE I ORDERED 4MONTHS AGO!

I haven’t received the phone I ordered in December because UPS lost it. It was a trade in promotion so I sent my old phone back right after receiving the return box although I haven’t received the new phone yet. Now, you’ve been charging me for a service I never even used. I never activated the phon

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Rewards card never sent and At&T said it was stolen

Recently switched over to At&T from Cox cable, due to a rewards incentive program, so I decided why not give them a shot and get a couple of bucks. The At&t service representative said that I would receive a $200 rewards card for switching to their service, so I went forward with the new ser

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HBO Max Can't Verify Subscription

I can't sign into HBO Max with my ATT account. It's worked for a while (as recently as 24 hours ago) and then suddenly stopped. I've used the various troubleshooting tips of signing out and then back in, but no dice. There are so many people with this same issue, how could this still be a problem. P

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new receiver, error message "AT&T U-verse TV is not available at this time...

Swapped out a wired receiver (one of 3). Now get this error message. Only option is to "restart receiver" which restarts receiver but comes back to this screen. Have rebooted receiver and home gateway multiple times. FWIW other tvs are working fine.... Internet works fine. (Also ATT). on the receive

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Cant log in to my email

I can't log into my email. I was using yahoo to log in and all of a sudden I couldn't log in and I was directed to currently.com. My password is not being recognized and my security questions aren't being recognized either. I tried logging in from my Mac and the password still was not being recogni

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My remote control died

I've had this remote control for years. It finally died on me. How do I go about getting a replacement?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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