U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Uverse downgrade

It is so sad that I can’t do anything in an old lady to get help with changing my U-verse service..something simple probably to do..instead of asking me what I wanted.. I was given 300 channels.. I have tried everything for help

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U-verse Receivers

How many receivers are included with the U-Family package? Thank you!

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White cloud on tv screen

Could my old receiver be the cause of the white cloud on my tv screen?..online research list this a possible cause

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ATT Uverse receiver Arris VIP 2262 flashing lights

Replacement receiver works normally, but when not used for a while, it displays flashing green & red lights. I assume this means something has gone wrong. But I can't find a troubleshooting guide to tell me what the error is. So, I just push the power button to reboot, and the lights stop flashi

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HD CHANNELS KEEP FREEZING

I have 3 DVRs in different rooms. Several HD stations keep freezing and then I flip the channel and flip right back and I get it back but only lasts about 2 seconds before it freezes again and have to flip channels again (freeze-flip-freeze-flip.......) .  I can't be flipping the channel every

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4k capability

Does ATT have a 4k cable box?

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Cisco replacement uverse box connects to wifi but not tv

Replaced receiver (old one died). Seems to be correctly hooked up but the screen has the uverse logo and the spinning ball going for 45 minutes or longer. No error message just that rotten spinning ball.

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U-verse app

My U-verse app is no longer connecting to my gateway. I’m trying to use it as a remote (used to work) and it no longer does. I’ve uninstalled/installed the app, rebooted gateway, rebooted phone…. Signed out/in. Any suggestions?

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Closed

Message for RaidenB following our exchange on Reddit earlier this week and last week

@Raiden , @Raiden1803 , @raiden02 , @Raiden79705 , @raiden2a , @raiden, Hello again, RaidenB! Thanks for offering to help in this thread. The fault went away for four and a half days. But it has re-appeared and we are now regularly losing connectivity completely. Aft

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U-verse DVR Recording Space

My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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text mms outlook to phone dont work

Messages from Outlook to AT&T phone  DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL  etc... HOW ARE YOU GOING TO RESOLVE THIS .....TODAY? Remote server returned '550 5.4.300 Message expired -> 450 4.2.0&

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outlook to phone text or mmms not working

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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Asurion issue

I received my new phone from Asurion. I sent my broken phone back, I just received a bill from att for 255. I KNOW I sent it back. I walked in there with it in box provided bubble wrap and all and mailed it. I just didn’t drop it in a box. Why would I sent an empty package ? Just to be charged? Att

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Use without wifi or phone data

Is there a way to use phone without wifi or mobile data

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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