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U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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recycling Uverse equipment

I changed from Uverse TV to Direct TV streaming. I got an email telling me to recycle the Uverse eqipment rather than returning it. I was directed to att.net/recycle for instructions, but I don't see any information there. Should I return it to an AT&T store, dispose of it however I can, or ship

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A
set-top-box-does-not-match-the-account-settings

new wifi receiver and I get the above message. Can I fix this myself or do I need an ATT rep?

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How to transfer recorded data from my old VIP 2250 DVR to the new VIP 2262 replacement

My old VIP 2250 developed a problem but has a lot of programs recorded on it. I received a replacement VIP 2262 and would like to transfer the recordings from the old unit over to the new one.

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U-verse App DVR Recordings not in sync with DVR

In the app, Recordings, click on Recorded and it shows several shows I deleted a long time ago on the DVR. I tried deleting them from the app manually but they keep coming back although they aren't on the actual DVR.  Any way to get the app to sync up with the DVR to show shows correctly? 

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Screen size and resolution issue on Motorola VIP1200 receiver

The receiver only has a setting for screen size - I set it to HD-16:9. The picture does not fill the screen and the picture quality is not HD. The screen resolution and aspect ratio is correct via OTA antenna. There must be a proper setting on this receiver.

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Is there a way to recover recordings if the DVR is replaced?

Is there a way to recover recordings if the DVR is replaced?

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149

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Ghost Images

I recently insalled a Vizio V505-JO9 television to my existing UVerse setup. The images on the screen associated with the Vizio Home and associated screens are crystal clear. After programming the UVerse remote to operate the televion, the Uverse images all seem to have a ghost appearance, while the

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Red X

Box is not working Red x

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U verse tv freezing and pixelated

All 3 of my coax connected u verse tvs freeze and pixelate. The one via Wi-Fi has sound issues.  I have reset all 3 STB. HELP?

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S30 Remote control

It’s frozen. The power button blinks red — 2 seconds on, 1 second off. None of the buttons work and when any of them are depressed they no longer all light up. Replacing the batteries didn’t help. Any suggestions on how to recover the remotes’ functions? Is it time for a new remote?

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Email display is not centered text is too far to the right can not see slider/ delete. function

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Forgot my voicemail pin#

I forgot my voicemail pin#,how do I get it or reset it?

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Help with signing up my bellsouth.net email account on iphone. On my home PC I use Currently.com

Help, I had to change my password on bellsouth.net email on my PC and now my iphone won't let me update the password. So I deleted my iphone email and now can't figure out how to re-enter the information and what information I need to use. Can anyone please help me????? Thank you, Shell

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Locked out of bellsouth email

My email logged itself out on all devices and now wants to text a code to a cell phone to log back on. The cell phone it’s trying to text is my daughter’s (who was never part of the account to begin with, just a number on our former cell plan service with AT&T. In the past, verification texted t

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How to remove old wires and boxes?

I have duplexes on 6th Street in Los Angeles where in the back of the buildings there are accumulations of years worth of phone cables and boxes. How do I get AT&T to remove the dead and absolete ones?  This is my second posting.  Joseph B.  [email scrubbed]

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Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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307

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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