sound and picture continually freeze after repeatedly rebooting wireless the receiver and the gateway>

I have a Motorola VIP 1200 wired receiver.. I've heard this is the first generation receiver and it sometimes is slow on response time to the remote (even with it pointed directly to the IR receiver).   Just curious; would I get better response if I switched out to a VIP2500? I want to keep the wire

I recently added a U-Verse Wireless Receiver but I noticed that the volume coming from the receiver is too low. Even when I put 100% volume on my TV, the volume is fairly low. In searching the threads here, I see instructions on increasing the volume for the receiver (press AT&T button and OK togeth

When I’m watching a prerecorded show I get a line on the bottom of the screen, that says hit ok. When I do I have to go back and reload the program.  It’s very annoying.

So I was watching TV with my ROKU device and decided to switch on back to the cable to see what was on. Bad decision. Clicked on Cartoon Network and my characters were talking all deep and slowed down like a demon would sound. I changed channels to try and escape it but every channel made the same s

Hello community! I have a problem... I have Uverse TV, Home Phone, and Fiber Internet and for the past two years I have used the Amplifi Alien ( Wifi AX) for my wifi... I have kept the wifi in the AT&T gateway ( BGW210-700) disabled and I use the Amplifi Alien in bridge mode. This combo has w

My TV is not a smart, I have Amazon. Firestick. What you click on the direct remote to get the inputs to come up so I can look at netflix

Ethernet wired from outside phone box to Gateway then to each set top box. Both TV's go black, pixelate, no sound or voice. This happens on more than one channel. I have used Troubleshoot/Resolve. Shut off power to Gateway and set top boxes, pressed resets. This will clear up problems for a short ti

Since this began, I have now spoken with 5 different people over a period of two months trying to take care of this situation. Each time I've been told something different. I canceled our tv service a few months a go and received a pre labeled box to return the equipment in. I packed all of the eq

I can't connect to uverse with my new tv

Hi i have U-verse and ATT internet for 10 years without any major issues. since last week it is not available i had three visits from technicians  they say they replace parts in the distribution box on the street and the cable and my equipment checks out ok Service comes back for 4 hours

Yes, I've done all the troubleshooting suggestions. I have read thru the forum. Tech support also said they went into my hardware and updated all firmware and modified everything they could. I think its from them constantly being in the big box in our neighborhood recently. Any and all real suggesti