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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

7.7K

(7630)
Returned equipment

Dear AT&T, I returned 3 pieces of AT&T equipment to my local UPS Store (as instructed) on 7/30/22, prior to the cessation of my service. I have a receipt that shows the serial numbers of the 3 pieces of equipment that were returned. However, AT&T is only recognizing that 2 of the

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36

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Accepted Solution

UVERSE EQUIPMENT RETURN

After MANY frustrating hours trying to communicate with AT&T, I think an order finally completed to discontinue my Uverse TV. I am keeping my AT&T internet service.  I was told an email would be sent to give specific details on what equipment should be returned.  I have not receiv

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23

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U-verse TV equipment

I canceled my U-verse TV and kept my internet and landline. The rep said U-Verse is no longer available and I don't have to return the equipment. Is that true?

Questions

41

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My receiver has all lights blinking

My ATT vip2250 receiver has all lights blinking. Cannot restart conventionally. Pulling plug and replacing results in same issue. No signal to tv. Online diagnostics detect no problem. Help!

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13

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Closed

Troubleshoot my direct tv

The programming seizes up and there are delays in input of remote commands followed by stalled or slow responses. 

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17

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Official Solution

Closed

Tv receiver from store

Can I just go to AT&T store and pick up a tv receiver?

Questions

3.4K

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Returning a spare tv receiver

My wireless tv receiver won’t power up after electrical storm. I want to return, not replace. It’s on a second tv. My main receiver still works. How do I return?

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22

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U-Verse Equipment Recycle

Recently cancelled U-Verse and received an e-mail indicating my equipment is not needed for return and should be recycled. The e-mail further states "To help simplify your life and support the environment we've partnered with a 100% green compliant e-recycle center to take back your unused, non-

Questions

122

8

Accepted Solution

Official Solution

Receivers not working with the Motorola BGW210-700

I recently received a New Gateway from ATT&T. The Motorola BGW210-700, which does not have a coax port in the back like my previous gateway did. Now the othe receivers in my house do not get a signal. Do I need to get different receivers?

Questions

88

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Uverse on new Samsung TV with Alexa

Just replaced my TV and Fire TV Cube with a new Samsung smart tv that has Alexa built in. It seems to work well with my uverse DVR box, in fact it mostly works better than the cube did. The only problem I’m having is that I can’t seem to turn on the cable box via Alexa any more, nor does it turn on

Questions

33

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Replacement AC Adapter (Power Cord) for U-Verse Receiver Model # VIP1200

Which AT&T department (phone #) can help me by sending me a replacement AC adapter (power cord) for my U-Verse receiver. The power cord no longer works. The U-Verse receiver works when I use the AC adapter from my other receiver. I'm paying monthly receiver fees so I would expect AT&T to se

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23

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ISB7005 set top box locked into wireless mode connect prompts

I am actually posting a solution: My set top box powered up asking to connect wirelessly to the WPS access point even though I have an internet connect cable attached. After resetting the box, the gateway, and a host of other tries I succeed by disconnecting power on the set top box and waiting

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