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U-verse TV DVR & Receivers

U-verse TV DVR & Receivers

How to set up, install & troubleshoot your DVR & receiver.

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Lost and return

If I found the att box I lost and return it to you guys. Will i still be charged 

Questions

11

4

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WAP reset doesn't work

2 Remote cable boxes. Both sat press WAP and the OK button. Main TV hardwired is working fine. Tried rebooting etc, no luck. Any advice please?

 posted 

10 days ago

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Last response by 

ATTHelp 

8 days ago

Questions

17

1

0

VIP 2500

VIP 2500 receiver will not hook up to my TV that has composite video connections

 posted 

9 days ago

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Last response by 

my thoughts 

8 days ago

Questions

13

2

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Closed

Gear Screen

When I turn on my tv a gear appears. I have gone through the steps of unplugging for 10 seconds plugging back in x 3 and I have done the power down bu

 posted 

3 years ago

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Last response by 

ATTHelp 

8 days ago

Questions

6.8K

7

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Sound goes out when switching between channels and when I rewind during a show

My sound (tv speakers and soundbar) goes silent on my Samsung Smart TV while I’m watching Att U-Verse when I’m switching between channels, when I rewi

 posted 

9 days ago

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Last response by 

ATTHelp 

8 days ago

Questions

6

1

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Error message with new Motorola receiver

I have a new Motorola receiver connected with an HDMI cable to the TV. When I tried to start U-verse it keeps telling me that U-verse is not available

 posted 

9 days ago

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Last response by 

baseballisback 

9 days ago

Questions

9

1

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Account unavailable on replacement receiver

My DVR receiver stopped working, so I was sent a replacement (clearly used, if that matters). After installing the replacement, I immediately got a re

 posted 

11 days ago

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Last response by 

ATTHelp 

9 days ago

Questions

12

4

0

DVR

Just had U-Verse installed but the DVR is not working on all units/TV’s. How can this be fixed?   Thank you.

 posted 

12 days ago

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Last response by 

skeeterintexas 

10 days ago

Questions

23

3

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Uverse TV Receiver Keeps Losing Signal

My Uverse receiver keeps losing signal and going to the “Signal has been lost” screen. When I change the channel to any other channel, it works for ab

 posted 

7 months ago

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Last response by 

Klw1011 

10 days ago

Questions

640

6

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New set top box says it "doesn't match the account settings"

Received a replacement DVR that won't work: it says "Account Unavailable" and "This set top box does not match the account settings". What does it ta

 posted 

13 days ago

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Last response by 

Benign Bodger 

11 days ago

Questions

19

4

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