So after spending an hour on the phone with customer service, and her finally listening to me saying the cable boxes are broken due to a power surge.

Our recordings on our DVR are not showing up. New shows are not recording. This is true for all tv's in our home. We have rebooted many times and s

Any fixes on the DVR deleting shows?? I’ve had 2 tech visits and 3 new DVR’s in a one month period and still have the issue! I’ve spent 8 hrs total on

I've done all the troubleshooting with no help. Main receiver next to the wireless is working fine. The wireless Cisco receiver across the house gets

We have not had any changes in our service. The entire family is home due to the Covid-19 and the main TV decided to stop working. That error is what

Every night at 11:01 PM PST my wireless Uverse cable box connected to the television in my bedroom loses connection for about 3 minutes then either re

Does anyone know the resolution to this error message?  Was on the phone with support for an hour. No help.

One of my three uverse boxes stopped working. I have tried everything (holding power button for ten seconds, disconnecting power source, unplugging r

We have 3 receivers for uverse and one of them is not working. Have unplugged, held the power button for 10 seconds, etc. Get a blue screen with "No

Clearly I’m tech challenged. I have held down the WPS button on the router and then press the OK button on the receiver. The message keeps telling me