On September 21st I called and spoke with a representative about one of my wireless U-verse boxes not working properly. After several unsuccessful att

My power light button around the bottom won't turn on and Tv shows no signal. Other lights good. Tried the disaster recovery down arrow + ok key + po

I just received a new Arris VIP2262 receiver from AT&T to replace my old Cisco ISB7500 which had stopped working. I hooked up everything per the d

I did a factory reset on my VIP2500 when it wouldn't pair with my VAP2500. Now every time I cycle power it comes up with the gear.  I thought th

After the replacement modem was shipped to us we found the TV was the issue - not the modem. How can I return the unopened replacement modem?

My picture quality has been terrible for the last few days with a choppy signal. I have rebooted the UVerse box several times. I have also rebooted th

For no apparent reason, I was randomly trying to delete stuff I already viewed and it said: Please wait. I went to bed and the next morning it still

I have a big red x on my screen. I have tried rebooting and disaster recovery several times. In each of these times I do not get a gear showing but a

who do I call to get a damaged receiver exchanged for another

This has been a ongoing issue and Idk what else to do my main DVR is the Pace IPH110 connected via a switch w/Ethernet and no matter what I do it will