Skip to main content
AT&T Community Forums
Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.
U-verse TV DVR & Receivers

U-verse TV DVR & Receivers

How to set up, install & troubleshoot your DVR & receiver.

5.2K

S
"This Set Top Box does not match the account settings" error

my Uverse tv keeps giving this message. I have tried restarting it and powering it on and off several times.

Questions

4

1

0

U-verse No Sound

I have U-verse, and for the box, pretty much the only connections are the HDMI cables and the power cord (box to wall). I used to have sound...sometim

 posted 

12 hours ago

 • 

Last response by 

11 hours ago

Questions

4

1

0

Technicians

In 1 month I have had 5 technicians in my home during this pandemic and my service still does not work!!! Technicians have told me they will come back

Questions

5

0

0

IPH8005 DVR

The power light on my new IPH8005 DVR stays on all the time

 posted 

2 days ago

 • 

Last response by 

20 hours ago

Questions

3

1

0

U-Verse Receiver Help

@ATTHelp I posted about issues 22 days ago. You made my post private, asked for contact details, etc. and then NO RESPONSE. I clearly need a new recei

 posted 

a day ago

 • 

Last response by 

a day ago

Questions

9

1

0

Black screen

What does it mean when you have a black screen? The tv and U-verse box is on

 posted 

a day ago

 • 

Last response by 

a day ago

Questions

5

1

0

Uverse TV with Comcast Internet

Hello, I currently have ATT Uverse and internet.  I would like to get faster internet but they are not offering faster speeds.  Comcast of

 posted 

2 days ago

 • 

Last response by 

2 days ago

Questions

8

1

0

H1001-HDCP not supported on this display)

H1001-HDCP not supported on this displayCame on.We have:1 rebooted the unit.2 Purchased new HDMI cables.3 put new batteries in remote.

 posted 

4 years ago

 • 

Last response by 

2 days ago

Questions

18K

10

0

DVR Recordings Disappear

My DVR recordings disappeared again. I have power cycled my set top box for the second time today and probably the 5th time this week. Why does this k

 posted 

4 days ago

 • 

Last response by 

4 days ago

Questions

11

1

0

U-verse receiver not getting service

Not getting service in wired U-verse receiver. Have 2 other wireless, and they are working fine. What gives?

 posted 

10 days ago

 • 

Last response by 

5 days ago

Questions

33

3

0

Get started...

Ask a new question

Pinned posts