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U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

6.9K

Horrible customer service!

I have ordered at&t internet and u verse service. I started this process 7/10/17. I've called at&t 4 or 5 times to get this set up. They keep telling

Questions

83

1

payment claim

I paid to my old account. I was told to send an email to verify my bank information so the credit could be applied to my new account. I was told: UCPa

 posted 

3 years ago

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Last response by 

4 days ago

Questions

3.7K

10

Billing Error

I received a bill with a charge for broadcast TV fee for a date that proceeds my service start date. I was "hooked up" on July 25th and the bill is fo

 posted 

4 days ago

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Last response by 

4 days ago

Questions

9

1

0

Adding the AT&T app to my Vizio t.v.

Hello!  My Vizio t.v. came with apps and won't allow me to add the AT&T app.  Can I get a box for that t.v.?

 posted 

9 days ago

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Last response by 

5 days ago

Questions

18

3

0

Accepted Solution

Hard to get problems solved

I had to get a new modem after I set up my new modem it was not working right I called and told the representative that’s this is not working he tried

 posted 

6 days ago

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Last response by 

6 days ago

Questions

10

1

0

Want line location in yard marked

I don’t want to file a claim, all I want is for ATT to come out and mark exactly where their line runs. We are about to do some major landscaping and

 posted 

6 days ago

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Last response by 

6 days ago

Questions

14

3

0

AT&T universe mislead and worst Customer service .AT&T universe From June 28, 2019 to August 04, 2020

AT&T universe From June 28, 2019 to August 04, 2020 I will not recommend AT&T or AT&T universe or anything related to AT&T. Customer service is worst,

 posted 

6 days ago

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Last response by 

6 days ago

Questions

19

1

U-Verse Account Unavailable

I saw on a previous post that this could be solved by sending a private message and information. i am getting the message “this set top box does not m

Questions

8

0

0

Accepted Solution

Official Solution

U-Verse cancelation

I've decided to cancel my U-Verse (internet and TV) when my current promotion expires Aug. 15. I want to keep my service until that date. How do I go

 posted 

15 days ago

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Last response by 

8 days ago

Questions

747

4

0

Getting refund

I'm writing this mostly in hopes that it'll be seen by an AT&T employee. I have TV and Internet service through my Homeowner's Association (HOA). The

 posted 

5 years ago

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Last response by 

8 days ago

Questions

10.7K

11

0

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