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Troubleshooting

Troubleshooting

Have you run into an issue? What you need to get up & running.

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Buffering errors

Can’t get any channels other than HBO max keeps say try again later problems loading this content all my other stuff word ex.Hulu Netflix etc...

Questions

8

1

0

Wrong language playback only in spanish

I have a new Chromecast with google TV 4k, I have been watching with no problems until a few days ago. Certain movies are only in Spanish. I attempted

 posted 

8 days ago

 • 

Last response by 

ATTHelp 

6 days ago

Questions

8

1

0

How to get Dolby Digital 5.1 sound with HBO Max App?

Hello everyone,I face problem with HBO Max App & Dolby Digital... Does anyone know how to get Dolby Digital 5.1 sound with the HBO Max app?Due to

 posted 

14 days ago

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Last response by 

ATTHelp 

8 days ago

Questions

17

1

0

HBO max - Dolby Digital

Does anyone know how to get Dolby Digital 5.1 sound with the HBO Max app? I can get Dolby digital on most all videos on Netflix and Prime but none com

 posted 

15 days ago

 • 

Last response by 

ATTHelp 

9 days ago

Questions

14

1

hbomax

I pay for hbomax on my bill. when I go to the hbomax channel i just get free trial 1 episodes. WHY?? how do i get my full access ? 

 posted 

16 days ago

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Last response by 

sandblaster 

16 days ago

Questions

18

1

0

HBOMAX service error

I have AT&T internet 1000 and have the HBOMAX app on my Sony Bravia 4k tv. I am streaming between 210 and 340 mbps according to the spped apps I

 posted 

a month ago

 • 

Last response by 

Gene395 

20 days ago

Questions

27

2

0

Hbomax on LG tv

When will HBOMax be available for LG smart TV - an estimate is ok??? I have it on my iPhone and my Samsung TV but not on my LG tv.

 posted 

a month ago

 • 

Last response by 

ATTHelp 

20 days ago

Questions

34

1

0

Hbo max so slow.

Why is hbo max soooooo slowwwww loading, etc?... my Netflix and Prime Video and Hulu, all 4k services work just fine. Hbo max loads so frigging slow.

Questions

53

0

0

No Surround Sound

I'm new to streaming so this is new to me, but I think this is an HBO problem. I just got a Tivo Stream 4k and when I select an HBOmax movie that s

 posted 

a month ago

 • 

Last response by 

ATTHelp 

a month ago

Questions

28

9

0

Accepted Solution

Official Solution

My bill says i get free hbomax with my at&t subscription. This is a lie, is it not?

See above.

 posted 

a month ago

 • 

Last response by 

Stevoups 

a month ago

Questions

67

4

0

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