Error messages
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Accepted Solution
I believe that the "free" subscription to HBO Max does not include 4K UHD and Dolby Atmos quality tier. Is there any way of paying the difference and enabling those features? Or I could switch to a different "free" streaming option w my AT&T subscription. What other streaming subscription
Questions
57
3
0
Accepted Solution
hello, i am experiencing persistent connectivity issues with my TV, disrupting streaming services and online content. Despite troubleshooting efforts, the problem persists, impacting the overall viewing experience. Seeking prompt assistance or guidance to resolve this issue.
Questions
46
3
0
I have a subscription to Max through my AT&T internet. It used to offer 4K UHD and Dolby Atmos for certain shows and movies on Max. I am no longer getting that. How do I get that? I would like to upgrade to the Ultimate Tier of Max to get those but it says I have to do it thro
Questions
629
2
0
Accepted Solution
Official Solution
I’m trying to create a login for my account but the store rep typed my email wrong and it’s sending confirmation codes/ID verification to my sons & husbands phones but not mine. How can I get into my account as primary
Questions
25
1
0
I have an Unlimited Plan, including Max. Until a few weeks ago, I had no problem connecting to Max through the Max ATT link, but now (on my TV and computer) it says that I don't have access through my plan. My son's iPhone can sometimes connect but sometimes not. What can I do to make a reliable MAX
Questions
77
2
0
Accepted Solution
While watching the Max app, it shut down and now saying “can’t verify subscription”
Questions
36
3
0
Accepted Solution
We added a line for my kid in December, and I guess when the account went active, on the first of the year they cancelled my grandfathered "HBO for Life" agreement. I can still access the Max app, but none of the HBO channels through DirecTV.
Questions
101
4
0
Closed
I have a new Chromecast with google TV 4k, I have been watching with no problems until a few days ago. Certain movies are only in Spanish. I attempted to change the language and english and espanol the movie is dubbed in Spanish only. I attempted to watch The Sitter 2011, and Pathfinder 2007. Both o
Questions
175
1
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Been trying for a week and cannot get my att account set up
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16
1
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