Cannot login to digital life app on computer.  The screen continues to indicate 'connection lost'   Account #(Edited as per community guidelines)

I have changed the location of my router and it is no longer by the control box. Which type of ethernet cable is needed to connect to the router?  Will a RJ45 Cat6 cable work for this?  I have also changed internet providers and no longer use AT&T.  Can I connect Digital Life to

In the past few weeks it has taken from 5-15 minutes to arm or disarm my system using my cell. Was always just a moment for years. It logs in just fine as always but this is ridiculous wait time.  One person with tech support said to reinstall the app which I did but that sounded strange since

I need to remove DLC 100 box from closet. No visible plug is showing but AC light is on

Camera is not working or recording

Tablet is not working

Hello, We have damage to our property from an AT&T crew.  Can you please let me know the email address to your risk management department and claims department? A phone number would be good too. Thank you.

Bought a home with att system, but not active, a couple days ago it started beeping one lone beep every couple hours and if i dont press # to silence it keeps beeping every 5 minutes. I changed the batteries on all the window sensors but that did not help. I have to get up at 2 in the morning to sil

My cameras video recorded after a motion is detected, but the time reported Is not pacific time, it is showing and recording using Easter times

Hi - everytime I use the app to either set alarm, or lock the doors or even use garage door when I click the option it doesn't do anything. I've had the system and app since 2017, never had this issue before. Just today I went to set alarm and it did nothing, however when I walked into the house to

How do I get a new one. My back camera isn’t working, I checked the WPS and it doesn’t turn on.

New battery yesterday by technician. Now no chirp when that door opens. Other doors chirp fine. Volume is set all the way up. I removed the sensor cover and got a chirp when the battery moved by the magnet. Replaced the sensor cover. Still no chirp when the door opens