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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

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Door Lock master PIN

I forgot my door lock master PIN. How can i reset it?

Questions

15

1

0

Thermostat

How do I set up a schedule with the thermostat? It says to click on setting and + in the thermostat tile, but I don't have anything.  

Questions

12

1

0

Digital Life app required to be on home network?

I have not been able to log into the Digitial Life app when I am not on my home WiFi network. My husband used to be able and now he has the same as m

Questions

13

6

0

DigitalLife set up new camera OC821

How do set up a new camera to my existing system?

Questions

19

1

0

romote

my remote is not working any more, is there a battery that I need to change? I opened it but could not locate the battery.

Questions

7

2

0

romote wont control receiver

remote wont adjust volume on receiver

Questions

27

3

0

Door says open when it's closed

Replaced battery and it was showing closed now all of sudden it says open with it's closed?

Questions

7

1

0

replace battery for window

my battery on one of my windows needs replacement how do i get one or who do i call

Questions

14

1

0

Proxy Error

Getting the following on my Billing and payment screen on mobile device and on laptop in chrome and edge: Proxy ErrorThe proxy server received an i

Questions

11

1

0

MONITORING

If I choose to delete the monitoring, do I still have access to view my cameras on my phone and pad?

Questions

23

1

0

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