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Troubleshoot
Troubleshoot system & device issues.
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Alexa and Digital life issue
Over the past couple weeks or month. Alex will not control my Digital Life Skill. It says my Digital life skill must be linked in the Alexa app. I go to the Alexa app and the first thing I see is a box saying "link your Digital Life Skill." I complete the linking process and it sa
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Unable to get permit updated
I have changed the permit date but it keeps stating that the permit is expired
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iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password.
iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password. My login is correct as work on Website.
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Door Lock screen is scratched
The screen that covers the key pad for the digital life door lock is scratched so bad, I cannot see the key pad. Can I get a replacement screen?
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Digital life cameras no longer working
I just changed my internet provider. My digital life alarm system is still working after I moved the eternity cord from my old modem to my new modem.... but the digital life cameras are not working. How do I fix this? I keep getting this error. "Your Digital Life Controller (DLC) is unable
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Change of wifi
I am changing my home internet company. How do I reconnect my at&t alarm and cameras over to the new internet network?
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Can I turn the door chimes off or adjust the volume?
We just had a new panel installed and the chime when a door opens is too loud
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iPhone 14 Pro Max Phone Replacement
My iPhone 14 Pro Max got damaged beyond repair and I fortunately had the option of getting a replacement device sent to me. Well I don’t have phone insurance through AT&T and I don’t plan on ever getting it. I have AppleCare and that’s what I used to purchase a new device. My question is once m
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request unlock wait 30 days
hello, i have 1 iphone 11, i unlocked and now have to wait 30 days, i am living in vietnam, i can't play simcard here, can you help me?
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Restarting my visual voicemail
For some reason, my visual voicemail has been disconnected and all my unanswered came are going to my manual voicemail. I don't like that voicemail, I love the visual voicemail, but I can't figure out why it's off and how to turn it back on and working again. I'm using a Galaxy A13 smartphone. It ha
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Trade in overcharging
I traded my cell phone for 800 dollars and I asked on the day of the exchange if I could wait the 6 months with monthly payments and pay the difference of 300…400 and unlock the cell phone and I was told yes. 6 months later I went there to pay the difference and they asked me 900 something to settl
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Discounts for Mental Health Counselors, psychologists, and social workers
How come AT&T gives 25% discounts to nurses, doctors, and PAs (folks who all do pretty well) and does not offer anything for Mental Health Counselors and Social Workers (folks who are grossly underpaid)?
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Wireless
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Email display
Email display is not centered text is too far to the right can not see slider/ delete. function
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
309
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I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
281
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
269
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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