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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

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Welcome to the Troubleshoot Page

Welcome to the Troubleshoot Page of the Digital Life Forum! As a Digital Life customer, you have exclusive access to Solution Center. Solution Center

Questions

36.8K

34

Camera activates but doesn't capture any activity

This happens dozens of times day and night. How do I fix it?

Questions

30

1

0

Battery Light Disconnected

Hi! I recently had to replace the battery for my Digital Life.  However, when I replaced the battery, the battery light never turned back on. &n

Questions

26

2

0

app doesnt recognize me

app doesnt recognize my email and password

Questions

38

1

0

Camera

My camera is taking duplicate clips, how can I fix that?

Questions

27

1

0

new system please disable door open and close chirps

Hello we moved into a house with DIGITAL life installed and would like to have the door open/close beeps silenced. can someone help?

Questions

21

1

0

Lutron Intergration

Once a week ( every now and then a little longer), my Lutron intergration stops working. I have to go to self connect, click on Lutron, then click

Questions

82

5

0

Siren Error

I recently deactivated my AT&T digital life account. I unplugged the sirens to get rid of the beeping sound, however the Keypad is now flashing AC

Questions

37

1

0

Keypad: AC Power Loss

The alarm keypad display reads, "Ready to Arm" and below it blinks, "Keypad: AC Power Loss". I replaced all four original AA batteries with brand new

Questions

154

2

0

DLC warning beep on keypad

Ive ordered the replacement but don’t know how to shut off the warning beep in the meantime.

Questions

19

2

0

change my billing address

i need to change my billing address

Questions

45

3

0

Random/Ghost notifications on iOS App

Hi All! I have been starting to get random garage door/open/tilt/closed notifications that do not coincide with the garage door being open/closed.

Questions

22

2

0

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