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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

-1089

J
Digital Life camera does not record video

The camera functions for live view but will no longer save video to archive.

 posted 

7 m ago

 • 

Last response by 

ATTDigitalLifeCS 

7 m ago

Questions

26

1

0

Can’t restore my account

I paid my account balance that I owed and I can’t restore my service. How do I go about that?

 posted 

7 m ago

 • 

Last response by 

ATTDigitalLifeCS 

7 m ago

Questions

14

2

0

digital life app (and computer digital life)

tried numerous times to log on to my digital life app...........get error message (Error-900) after inputting my password. been on hold for 55 minute

 posted 

7 m ago

 • 

Last response by 

ATTDigitalLifeCS 

7 m ago

Questions

24

1

0

It’s says it’s still in test mode but it did stop going off

it’s finally shut off , but it says it’s still in test mode

 posted 

7 m ago

 • 

Last response by 

ATTDigitalLifeCS 

7 m ago

Questions

13

1

0

Now alarm is going off

It says it’s I test mode and it won’t shut off

 posted 

7 m ago

 • 

Last response by 

jvclark7 

7 m ago

Questions

9

2

0

Cannot login to digital life touchscreen controller

I have 3 digital life touchscreen controls and cannot login through any of them. I am able to login through the app on my phone just fine but not the

 posted 

1 y ago

 • 

Last response by 

aquilesopkarg 

1 y ago

Questions

102

4

0

keypad change

How can I set the sound and lighting on my keypad in the master bedroom? I have gone on line to adjust the bedroom key pad but it's not doing what I

 posted 

7 m ago

 • 

Last response by 

cfkimsey 

7 m ago

Questions

21

17

0

how to make the alarm to stop beeping when opening and closing doors

I recently moved into a rental home and don't know how to cut the chiming off when the doors open and close. It didn't chime until we lost power yeste

 posted 

1 y ago

 • 

Last response by 

ATTDigitalLifeCS 

7 m ago

Questions

86

5

0

Door Lock master PIN

I forgot my door lock master PIN. How can i reset it?

 posted 

7 m ago

 • 

Last response by 

ATTDigitalLifeCS 

7 m ago

Questions

12

1

0

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