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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

280

(211)
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Editing/Modifying a payment arrangement

I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods.  I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date.  I keep

Questions

35

3

0

What do I do if at&t box is on fire

What do I do? Help!

Questions

49

3

0

Accepted Solution

Official Solution

Unable to reset my Digital Life keypad?

I wanted to change my keypad code. I am unable to change and reset the keypad. Help me

Questions

39

2

0

Low battery alert

My keypad is beeping and flashing replace batteries in the siren. Where is the siren ?

Questions

72

3

0

Garage door

DigitalLife app reporting a failure with my garage door even though it is closed as commanded.

Questions

30

1

0

Need a new DLC battery

I am in need of a new DLC battery for our system. Can someone provide assistance with that? @ATTDigitalLifeCS

Questions

68

1

0

Outside cameras

My outside cameras stopped working via my PC, saying video stream not available. But, they work on my smartphone app. Any suggestions? Thanks

Questions

44

3

0

ATT email/currently

email messages are showing up in "way too small to read" typeface. Both the list of messages and the messages themselves. My gmail account works normally as do every other app on my internet link... it's ONLY ATT email!  I have a Bellsouth.net internet email address. Any ideas?????? &n

Questions

38

1

0

Closed

MONITORING

If I choose to delete the monitoring, do I still have access to view my cameras on my phone and pad?

Questions

61

4

0

Accepted Solution

Door lock issues

I replaced the batteries on my door, but the buttons are still not working. Is there a way to reset it?

Questions

33

6

0

Official Solution

Digital Life doesn't work with Apple Watch

The Digital Life app does not work on the Apple Watch. I can login and see the status etc, but when trying to change the state of the alarm, there are no choices. All that appears is a lock symbol and in very small letters "Select alarm State". At one time, I was able to see live video on the camer

Questions

73

3

0

iOS/ZTE Tablet App Updates Coming at All?

Hello just seeing when there will be an update to the Digital Life app for iOS? My Digital Life app for the Apple Watch stopped working over a year plus ago and it’s been almost a year and a half since the last iOS device update. Current version of Digital Life now crashes and times out a ton

Questions

20

1

0

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