Troubleshoot system & device issues.
Changing the Master pin on a Yale keyless doorlock
Can you let me know how to change the master pin on my Yale keyless doorlock?
Keypad says replace DLC battery but the app says my DLC battery is good
DLC Battery Blinking green
I replaced my DLC 100 battery a couple of days ago and the indicator has been flashing green since. Dashboard does not indicate any problems but in the past the battery indicator stayed solid green.
Issue in connecting broadband
I got an email that "your broadband is not connected and it could be impacting the performance of the digital life." The instructions in the email do NOT apply to my bridge (attached photos) and when I call the number in the email, it connected me to sales. Please help
Alexa and Digital life issue
Over the past couple weeks or month. Alex will not control my Digital Life Skill. It says my Digital life skill must be linked in the Alexa app. I go to the Alexa app and the first thing I see is a box saying "link your Digital Life Skill." I complete the linking process and it sa
Unable to get permit updated
I have changed the permit date but it keeps stating that the permit is expired
Replace DLC battery
I'm not sure what the DLC battery is?
iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password.
iPhone 12 IOS 15.1 could not load Digital Life app. White screen after input username/password. My login is correct as work on Website.
Door Lock screen is scratched
The screen that covers the key pad for the digital life door lock is scratched so bad, I cannot see the key pad. Can I get a replacement screen?
Digital life cameras no longer working
I just changed my internet provider. My digital life alarm system is still working after I moved the eternity cord from my old modem to my new modem.... but the digital life cameras are not working. How do I fix this? I keep getting this error. "Your Digital Life Controller (DLC) is unable
Change of wifi
I am changing my home internet company. How do I reconnect my at&t alarm and cameras over to the new internet network?
Need more Digital Life signs
We need more Digital Life signs since the old ones broken
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