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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

68

Battery DLC Question

Device alerts says my battery [DLC] was replaced this morning very early. I did not replace it. Please advise. Thanks

Digital Life question

I want to troubleshoot my iphone.

Resetting thermostat to get it online

I have hard-booted my thermostat and other troubleshooting techniques suggested but I cannot get my thermostat tp come back online. Help, Please

 posted 

3 months ago

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Last response by 

3 months ago

What is it?

What is ”HonHaiPr Device”

No Outlook

My computer, purchaced after 2016, does not have ourlook. Now what . . .

 posted 

3 months ago

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Last response by 

3 months ago

Accepted Solution

Official Solution

I DO NOT like the new format of the web page

I just logged on to the NEW website to set my alarm and find that it has been changed.  I can not see if the alarm is set and if so, what mode it is o

 posted 

2 years ago

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Last response by 

2 years ago

My home door

Hello I recently had my device on my door changed and on the app to my phone before I could unlock and lock the door but now with this new device I ca

 posted 

2 years ago

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Last response by 

2 years ago

Brand User
Surface Sensor Battery

Need to change your surface sensor batteries? Below is a helpful video to assist you. The sensor uses a CR2032 battery. You will also need a flat head

Smart Home Manager enable device

I disabled several devices this morning and now i cannot enable them. They do not even show on my device list. Called ATT twice and could not get it c

 posted 

3 years ago

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Last response by 

2 years ago

Brand User
Thermostat Troubleshooting

Your Solution Center offers simple steps to answer questions and resolve issues with your Digital Life thermostat.   Access Solution Center from the M

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