Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

288

Ask a question

Pinned posts

(0)
No conversations found!
(224)
L
Damaged one of the battery internals for the window device when getting out the battery.

Damaged one of the window devices when getting out the battery. Display now shows device was tampered with. How do I get a new device?

Questions

38

2

0

door magnet sensor came off door

door magnet sensor came off.... I taped it back on the door, but msg on control unit states that it's offlne.... how do I get it back online

Questions

75

1

0

order cancelation

My order was canceled and i don't received my refund nor and email saying they gonna refund my money back.

Questions

48

1

0

Closed

Help! AT&T Digital Life is holding me hostage in my own house!

I just purchased a home and the previous owners had an AT&T Digital Life alarm system. The problem is that it is set to auto arm at 10PM and disarm at 7AM. I have not been able to find a way to modify these configurations and the help line will only assist me if I pay them. The alarm is perfectly fu

Questions

536

5

0

Closed

Raw disk recovery!!

The removable disk appears as RAW, and when a disk is connected, it says 'You must format the disk before using it.' I didn't know what exactly the problem was, should I just format the disk? But I don't want to lose the files on it, they are important to me. Please help!!! Any advice would be appre

Questions

50

2

0

Closed

My phone

Number

Questions

56

1

0

Tablet

My tablet is not working.

Questions

47

0

0

I have 4 digital life cameras and cancelled my subscription. How can i use them locally on my property?

I have 4 digital life cameras and cancelled my subscription. How can i use them locally on my property? (Edited to remove personal information), 75069

Questions

127

1

0

ATT Security Cameras, Can you connect it to a different wifi?

We switched our internet to Xfinity. We still have a Att cameras & alarm system that use wifi. How do we switch the wifi for the cameras because I can't find the setting for it in the app.

Questions

141

1

0

Can't Download Email Attachment onto My Computer

I am having problems with downloading attachments from email onto my computer. I am able to get the preview, but not download. I am using Safari, I have updated to the most recent version, but this has been going on for over a week now. I am currently using my att.net email on my Apple Air comput

Questions

84

0

0

Be the first to reply

(141)
NEWSMAX

WHY is NEWSMAX canceled on Uverse in the Miami/ S. Florida area......... I watch that channel all the time............

Questions

 • TV

2

0

0

how can I reset my password from an sbcglobal.net email account, I tried yahoo and att forgot password and nothing

I tried to reset my password from ATT.com and gives me this message: Hmm… we can’t reset your password We don’t have the account details needed to complete your request. can you help me out please? I really need to recover my sbcglobal.net account back. Thanks.

Questions

 • Email

2

0

0

Fraud inquiry

I just opened up an account with AT&T and 2 days later my service got cancelled for ‘fraud.’ Visited the AT&T store already where they called a customer service representative (didn’t direct me in the right place.) I’m now home and can’t do anything about not having service as I can’t make c

Questions

 • Wireless

2

0

0

Sonim XP5 XP5700

Is a Sonim XP5 XP5700 4G compatible and will it work on at&t's network?

Questions

 • Wireless

3

0

0

Galaxy s23 pre order

I pre ordered the galaxy s23 and received email confirming we got your order. When I look in the my att app, my recent orders say we hit a snag, your order is on hold.  No information is given on what the snag is.  What's the issue?

Questions

 • Wireless

4

0

0

Replace damaged phone under warranty

This is a business account phone that is under warranty... It's a nightmare to get help on how to get a replacement ordered. Does anyone know if you can just take the phone into an AT&T store and have it replaced? help

Questions

 • Wireless

6

0

0

Trending Accepted Solutions

(146)

Accepted Solution

Official Solution

Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

Questions

 • Wireless

229

2

0

Accepted Solution

Official Solution

The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

Questions

 • Wireless

210

8

0

Accepted Solution

Official Solution

ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

Questions

 • Email

201

4

0

Accepted Solution

Official Solution

Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

Questions

 • Wireless

180

1

0

Accepted Solution

Official Solution

What is needed for installation

Would like to know what I need to have the internet installed in my home

Questions

 • Internet

172

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store