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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

-1090

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Where'd the chat go???

I have had a terrible experience moving- I moved down 2 floors and across the hall in the same building and it has been an absolute nightmare. I have

Questions

13

1

0

digital life login problems

Cannot login to digital life app on computer.  The screen continues to indicate 'connection lost'   Account #(Edited as per community guidelines)

 posted 

10 m ago

 • 

Last response by 

ATTDigitalLifeCS 

10 m ago

Questions

298

2

0

Accepted Solution

Official Solution

Digital Life Ethernet Cable needed

I have changed the location of my router and it is no longer by the control box. Which type of ethernet cable is needed to connect to the router?&nbs

 posted 

1 m ago

 • 

Last response by 

ATTDigitalLifeCS 

1 m ago

Questions

27

1

0

Use Cell Phone to Arm and Disarm

In the past few weeks it has taken from 5-15 minutes to arm or disarm my system using my cell. Was always just a moment for years. It logs in just fi

 posted 

1 m ago

 • 

Last response by 

ATTDigitalLifeCS 

1 m ago

Questions

19

3

0

How do I remove DLC 100 box when no plug is visible?

I need to remove DLC 100 box from closet. No visible plug is showing but AC light is on

 posted 

2 m ago

 • 

Last response by 

ATTDigitalLifeCS 

2 m ago

Questions

14

1

0

camera stopped recording

Camera is not working or recording

 posted 

2 m ago

 • 

Last response by 

ATTDigitalLifeCS 

2 m ago

Questions

24

1

0

Digital tablet

Tablet is not working

 posted 

1 y ago

 • 

Last response by 

ATTDigitalLifeCS 

1 y ago

Questions

85

3

0

Accepted Solution

Official Solution

How can I access my modem 192.168.1.254

I want to change the security settings on my modem from WEP 1 to WEP 2. I need to get into my modem to do that and am unable to do so, Thank you

 posted 

2 m ago

 • 

Last response by 

ATTDigitalLifeCS 

2 m ago

Questions

60

2

0

phone number and email address needed to make a claim for damages

Hello, We have damage to our property from an AT&T crew.  Can you please let me know the email address to your risk management department

 posted 

2 m ago

 • 

Last response by 

ATTDigitalLifeCS 

2 m ago

Questions

20

4

0

Digital life alarm beeping repeatedly

Bought a home with att system, but not active, a couple days ago it started beeping one lone beep every couple hours and if i dont press # to silence

 posted 

1 y ago

 • 

Last response by 

ATTDigitalLifeCS 

2 m ago

Questions

531

3

0

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