Troubleshoot

The light on my screen goes off when I am not using it, it used to stay on 24/7. Does anyone know how I can get it back. Now it only comes on when I am using it.

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

Husband & I our both on our separate families plans, we want to get off our families and create our own together, was told in store to call the 611 and be released from our plans and then the 611 will call us to set up but I’m not understanding how it’s going to put me and my husband on the same

Because at one time I was going to use Att Direct TV until I found out it involves a dial up connection to the old wall connection. It would incur having a phone line across my door way. That's exactly what senior advisers rule against. That's all I needed as a senior. So after I found this out from

Hi good evening i have some request🙏 can i request for device unlock my device is lock and i tried to unlock it but it’s not working it says have payment balance issue but i buy my phone second hand and i don’t know what im gonna do to this iphone i have to use this for my class please help😩

My phone is CL2940 or Model# 84207 The light on the screen used to stay on 24/7 now it is only on when I am using it. Is there something I can do to have it back on 24/7?

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be