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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

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Digital Life question

I want to troubleshoot my iphone.

Questions

40

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0

Resetting thermostat to get it online

I have hard-booted my thermostat and other troubleshooting techniques suggested but I cannot get my thermostat tp come back online. Help, Please

 posted 

1 y ago

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Last response by 

ATTDigitalLifeCS 

1 y ago

Questions

41

1

0

No Outlook

My computer, purchaced after 2016, does not have ourlook. Now what . . .

 posted 

1 y ago

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Last response by 

Transponder 

1 y ago

Questions

18

1

0

Accepted Solution

Official Solution

I DO NOT like the new format of the web page

I just logged on to the NEW website to set my alarm and find that it has been changed.  I can not see if the alarm is set and if so, what mode it is o

 posted 

3 y ago

 • 

Last response by 

ATTDigitalLifeCS 

3 y ago

Questions

12.6K

4

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My home door

Hello I recently had my device on my door changed and on the app to my phone before I could unlock and lock the door but now with this new device I ca

 posted 

3 y ago

 • 

Last response by 

ATTDigitalLifeCS 

3 y ago

Questions

2.8K

1

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Surface Sensor Battery

Need to change your surface sensor batteries? Below is a helpful video to assist you. The sensor uses a CR2032 battery. You will also need a flat head

Questions

2.7K

0

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Smart Home Manager enable device

I disabled several devices this morning and now i cannot enable them. They do not even show on my device list. Called ATT twice and could not get it c

 posted 

4 y ago

 • 

Last response by 

Anonymous 

3 y ago

Questions

2.8K

2

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Thermostat Troubleshooting

Your Solution Center offers simple steps to answer questions and resolve issues with your Digital Life thermostat.   Access Solution Center from the M

Questions

3.8K

0

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Door Lock Issues

Solution Center can guide you through a few simple techniques to resolve many of the common issues you might experience with your Digital Life door lo

 posted 

4 y ago

 • 

Last response by 

ATTDigitalLifeCS 

2 y ago

Questions

7.8K

2

0

0

Accepted Solution

Official Solution

Need Help With a Contact Sensor?

Solution Center can walk you through troubleshooting steps to resolve issues with your Digital Life contact sensor.   Access Solution Center from the

 posted 

4 y ago

 • 

Last response by 

ATTDigitalLifeCS 

3 y ago

Questions

3.5K

4

0

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