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Troubleshoot
Troubleshoot system & device issues.
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keypad change
How can I set the sound and lighting on my keypad in the master bedroom? I have gone on line to adjust the bedroom key pad but it's not doing what I have changed in the ap. How can I make the change?
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how to make the alarm to stop beeping when opening and closing doors
I recently moved into a rental home and don't know how to cut the chiming off when the doors open and close. It didn't chime until we lost power yesterday for about 5 minutes.
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Thermostat
How do I set up a schedule with the thermostat? It says to click on setting and + in the thermostat tile, but I don't have anything.
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romote
my remote is not working any more, is there a battery that I need to change? I opened it but could not locate the battery.
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Door says open when it's closed
Replaced battery and it was showing closed now all of sudden it says open with it's closed?
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replace battery for window
my battery on one of my windows needs replacement how do i get one or who do i call
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Proxy Error
Getting the following on my Billing and payment screen on mobile device and on laptop in chrome and edge: Proxy ErrorThe proxy server received an invalid response from an upstream server.The proxy server could not handle the request Reason: Error reading from remote server
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HBO Max Issue
Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited
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TV
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How long Samsung Galaxy S22 Ultra (ATT) firmware update to Android 13 UI 5.1?
My Phone Samsung Galaxy S22 Ultra (ATT) last update Security patch level August 1 2022 ! Didn't get new update!
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Home Phone
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Free preview of Showtime and TMC
Free Preview Begins: March 23, 2023 (Thursday) Free Preview Ends: March 26, 2023 (Sunday) If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them. I believe the only channels excl
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TV
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Old network charged me 600+ for cancellation and device
I switched to att/ First net and was told my cancellation fee and device would be returned. Sprint my old carrier just charged me for both and I do not even have my device anymore. What can I do?? I called att customer service and sprint. They opened a ticket but I am at a lost. I have the sales rep
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Wireless
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You've tried to unlock this device too many times. Wait 30 days and then submit a new request
It's my first time requesting for this device so it doesn't make sense that I'm unable to get it unlocked. Is there any solution to this?
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Wireless
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watch my U-Verse TV through the Oculus Go
Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?
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TV
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Trending Accepted Solutions
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Accepted Solution
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
302
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Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
251
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Accepted Solution
Official Solution
scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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231
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Official Solution
Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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