
Troubleshoot
Troubleshoot system & device issues.
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Questions
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replace battery for window
my battery on one of my windows needs replacement how do i get one or who do i call
Questions
22
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Proxy Error
Getting the following on my Billing and payment screen on mobile device and on laptop in chrome and edge: Proxy ErrorThe proxy server received an invalid response from an upstream server.The proxy server could not handle the request Reason: Error reading from remote server
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30
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reset alarm code
We own a house that was rented and when the tenant moved out forgot to give the code. How can I reset the system and get a new code to work?
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43
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Digital life battery and key pad batteries
We replaced the large battery and the key pad batteries and we contiue getting the siren and low battery message. Pls help.
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37
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Accepted Solution
Official Solution
new owners - alarm is chirping
We are new owners and 1) dont have service and 2) the alarm is chirping and we can turn it off.
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60
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Camera can't be added to home page
New cam can't be added to home page in android digital life app. Has a bug. No plus sign to add the cam as I see in iphone app. Please fix.
Questions
35
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Using Alexa with Digital Life subscription - won't Lock the from Door
I am a Digital Life subscriber and also use the Alexa devices from Amazon. I added Digital Life to my Alexa 'Skills', but when I ask 'Alexa use Digital Life to Lock the Front Door', the replace is: 'Sorry, front door doesnt support that'Why will it not lock the front door?
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Digital life tablet problem
I have updated my ZTE tablet and the time and temp still hasn't returned. Help please.
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39
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System Jam/Event Notification Reporting Offline Condition
My digital life system is not working. It started with a high pitch signal coming from the DLC box and the system light was orange. Called in and had the noise stopped. I was asked if there were any news devices. There are no new devices. I have solar which was installed ove
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28
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AT&T Altacel Lucent - Battery Backup. What is this dang cord called?!
Good morning gang,Prior to moving into my home, someone installed an AT&T Altacel Lucent Battery Backup for a security system.I'm pulling my hair trying to figure out what kind of cord/connection it is called which hooks up to the terminals of this lead battery + to the battery slot shown in the
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36
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How do I reset the master code on digital life keypad?
Model number SR-KPD02 do I have to do both keypads or just one?
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118
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Sercomm RC8230D camera
Will this work with digital life. I bought one online and it says it is wireless or wired. Will this work with digital life? It says it will however i do not have any of these camera
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41
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