Announcements
Learn how you can Preorder the iPhone 13 now!
Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

-1078

B
Remove security and just keep camera visibility and automation

Is there a cheaper package that just does this?

Questions

24

1

0

Disable/remove alarm system

Hello - We moved into a house with this system a year and a half ago, but just recently the alarms and sensor alerts keep going off, and we cannot dis

Questions

163

3

0

Need a compatible smoke detector to add to my system

I just had my Digital Life system activated (installed by a prior owner) but the installer was unable to provide a smoke detector (which is listed as

Questions

27

1

0

Alarm triggered at 3 am

reposting this as my original question seems to have disappeared from the forum   Set the alarm using Instant as usual last night and at 3 am it went

Questions

34

4

0

disable system

how do you disable the dlc200c

Questions

30

1

0

Alarm system is not working.

Key pad says "Alarm not sent" "System on battery" and "Software update in progress". The AC Power light on the unit is flashing green. No other lights

Questions

57

1

0

Accepted Solution

Official Solution

DCL battery replacement - green light keeps flashing

I received the DCL replacement battery and installed it today. The alert for our system cleared but the battery light is slowly flashing green. Is thi

Questions

41

2

0

Password reset

I forgot my password.  You guys asked me to verify my phone number and phone.  The instructions are to verify them by signing in.  Can't do that. Plea

Questions

17

2

0

keypad problem

message "keypad tampered". what should I do?

Questions

35

1

0

digital door lock

How do I change the code on my digital door lock?

Questions

32

1

0

siren offline or siren AC power loss

Couple times during a day I have sound and message on the panel:  siren offline or siren AC power loss (even I have already changed twice in the last

Questions

57

1

0

Long delay in receiving push notifications

Ever since the service changed from SMS notifications to push notifications, there have been long delays (sometimes longer than two hours) before I ge

Questions

83

1

0

Pinned posts

Most recent

View More

New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.