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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

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C
DLC battery replacement

I have tried multiple times to order a battery from the app and from my account online and it's not working. Please help! The beeping is driving me cr

Questions

7

1

0

Back door sensor takes lithium 123a not 2032?

Went through solution center to receive type of battery to replace on back door. I purchased the lithium 2032 but when I took off the cover a 123a was

 posted 

14 d ago

 • 

Last response by 

ATTDigitalLifeCS 

6 d ago

Questions

15

2

0

Motion detector

No scans are recorded due motion detection

 posted 

6 d ago

 • 

Last response by 

ATTDigitalLifeCS 

5 d ago

Questions

8

1

0

system continues to beep

When we open the front door using the keypad on the lock provided by digital life, the system does not turn off. Instead it starts beeping which we kn

 posted 

13 d ago

 • 

Last response by 

ATTDigitalLifeCS 

12 d ago

Questions

16

1

0

Window sensor tamper alert

Received a notification that a window sensor had been tampered with. One of my dogs had knocked the sensor off the window.  I replaced the batte

 posted 

8 d ago

 • 

Last response by 

ATTDigitalLifeCS 

7 d ago

Questions

18

3

0

Fire Alarm Keeps going off

All of our fire alarms went off this morning and was saying that there was a fire. We went all around the house and there was no fire.  The alar

 posted 

10 d ago

 • 

Last response by 

ATTDigitalLifeCS 

9 d ago

Questions

15

1

0

“Unable to log in”

I have been having this error message consistently over the years and the only solution has been a replace the device. It started happening again rec

 posted 

5 m ago

 • 

Last response by 

techgadgetsera 

12 d ago

Questions

52

9

cancel digital life service

cancel digital life service

 posted 

18 d ago

 • 

Last response by 

ATTDigitalLifeCS 

15 d ago

Questions

18

1

0

System not working

System hasn’t work in over a year. I don’t know why. Can someone come look at it? Also we had a thunderstorm last night and my tree fell hitting my o

 posted 

1 y ago

 • 

Last response by 

ATTDigitalLifeCS 

1 y ago

Questions

34

2

0

How do I change the battery in my smoke detector?

How do I change the battery in my smoke detector? The alarm is beeping every 5 minutes or so.

 posted 

1 m ago

 • 

Last response by 

Juniper 

1 m ago

Questions

12

1

0

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