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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

-915

Proxy Error

Getting the following on my Billing and payment screen on mobile device and on laptop in chrome and edge: Proxy ErrorThe proxy server received an i

Questions

3

1

0

MONITORING

If I choose to delete the monitoring, do I still have access to view my cameras on my phone and pad?

 posted 

2 days ago

 • 

Last response by 

ATTDigitalLifeCS 

2 days ago

Questions

8

1

0

reset alarm code

We own a house that was rented and when the tenant moved out forgot to give the code. How can I reset the system and get a new code to work?

 posted 

8 days ago

 • 

Last response by 

ATTDigitalLifeCS 

2 days ago

Questions

14

3

0

Digital life battery and key pad batteries

We replaced the large battery and the key pad batteries and we contiue getting the siren and low battery message. Pls help.

 posted 

21 days ago

 • 

Last response by 

ATTDigitalLifeCS 

20 days ago

Questions

20

1

0

Accepted Solution

Official Solution

new owners - alarm is chirping

We are new owners and 1) dont have service and 2) the alarm is chirping and we can turn it off.

 posted 

23 days ago

 • 

Last response by 

ATTDigitalLifeCS 

23 days ago

Questions

30

1

0

Camera can't be added to home page

New cam can't be added to home page in android digital life app. Has a bug. No plus sign to add the cam as I see in iphone app. Please fix.

 posted 

a month ago

 • 

Last response by 

ATTDigitalLifeCS 

23 days ago

Questions

22

5

0

Accepted Solution

Official Solution

Alexa and Digital life issue

Over the past couple weeks or month. Alex will not control my Digital Life Skill.  It says my Digital life skill must be linked in the Alexa app

 posted 

a month ago

 • 

Last response by 

BurtCFII 

25 days ago

Questions

20

6

0

Lutron Intergration

Once a week ( every now and then a little longer), my Lutron intergration stops working. I have to go to self connect, click on Lutron, then click

 posted 

7 months ago

 • 

Last response by 

BurtCFII 

25 days ago

Questions

53

5

0

Using Alexa with Digital Life subscription - won't Lock the from Door

I am a Digital Life subscriber and also use the Alexa devices from Amazon. I added Digital Life to my Alexa 'Skills', but when I ask 'Alexa use Digita

 posted 

8 months ago

 • 

Last response by 

Nivek007 

6 months ago

Questions

61

1

how to make the alarm to stop beeping when opening and closing doors

I recently moved into a rental home and don't know how to cut the chiming off when the doors open and close. It didn't chime until we lost power yeste

 posted 

3 months ago

 • 

Last response by 

ATTDigitalLifeCS 

3 months ago

Questions

41

3

0

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