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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

-1038

Opening website desktop app on laptop

I login and cam visually see my account, cameras too but cannot access the site due to an overlaying message that states "Connection Lost: attempting

Questions

1

0

0

Welcome to the Troubleshoot Page

Welcome to the Troubleshoot Page of the Digital Life Forum! As a Digital Life customer, you have exclusive access to Solution Center. Solution Center

Questions

36.7K

20

an old email account I can not get into

Hi, so i had an email a while back and I forgot the password for. We switched providers and I forgot the password and the answers to the security ques

Questions

3

0

0

Camera activates but doesn't capture any activity

This happens dozens of times day and night. How do I fix it?

 posted 

5 days ago

 • 

Last response by 

ATTDigitalLifeCS 

5 days ago

Questions

7

1

0

Battery Light Disconnected

Hi! I recently had to replace the battery for my Digital Life.  However, when I replaced the battery, the battery light never turned back on. &n

 posted 

9 days ago

 • 

Last response by 

ATTDigitalLifeCS 

7 days ago

Questions

15

2

0

app doesnt recognize me

app doesnt recognize my email and password

 posted 

7 days ago

 • 

Last response by 

ATTDigitalLifeCS 

7 days ago

Questions

25

1

0

Camera

My camera is taking duplicate clips, how can I fix that?

 posted 

11 days ago

 • 

Last response by 

ATTDigitalLifeCS 

10 days ago

Questions

12

1

0

new system please disable door open and close chirps

Hello we moved into a house with DIGITAL life installed and would like to have the door open/close beeps silenced. can someone help?

 posted 

18 days ago

 • 

Last response by 

ATTDigitalLifeCS 

18 days ago

Questions

11

1

0

Lutron Intergration

Once a week ( every now and then a little longer), my Lutron intergration stops working. I have to go to self connect, click on Lutron, then click

 posted 

10 months ago

 • 

Last response by 

robinjamess 

21 days ago

Questions

71

5

0

Siren Error

I recently deactivated my AT&T digital life account. I unplugged the sirens to get rid of the beeping sound, however the Keypad is now flashing AC

 posted 

a month ago

 • 

Last response by 

ATTDigitalLifeCS 

a month ago

Questions

11

1

0

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