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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

206

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Switch device to Sprint

Hi, I bought an iPhone 8 (MRRU2LL/A) on eBay, unlocked it from AT&T's official website. Went to Sprint and they told me it can't be used. Is the

Questions

5

1

0

Prodigy.net email not working

I am trying to log into my prodigy.net email on my phone and it keeps telling me my email is not recognized. I havent been able to access my email sin

Questions

2

0

0

door chime on keypad of front door is silent.

the door chime on the front door key pad no longer works....it is silence. i have tried all the troubleshooting directions and replaced batteries

 posted 

10 hours ago

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Last response by 

9 hours ago

Questions

3

1

0

Replacement battery

I need to replace the 4 NiMH lithium batteries for the siren alarm and have not been able to find a store that carries them. Does anyone have suggesti

 posted 

3 days ago

 • 

Last response by 

15 hours ago

Questions

7

1

0

Camera offline

What does it mean when it says my camera is off line and how do I fix it?

 posted 

5 days ago

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Last response by 

2 days ago

Questions

11

2

0

Remove security and just keep camera visibility and automation

Is there a cheaper package that just does this?

 posted 

3 days ago

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Last response by 

3 days ago

Questions

8

1

0

Disable/remove alarm system

Hello - We moved into a house with this system a year and a half ago, but just recently the alarms and sensor alerts keep going off, and we cannot dis

 posted 

18 days ago

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Last response by 

5 days ago

Questions

32

3

0

digital life login problems

Cannot login to digital life app on computer.  The screen continues to indicate 'connection lost'   Account #(Edited as per community guidelines)

 posted 

9 days ago

 • 

Last response by 

8 days ago

Questions

22

2

0

Need a compatible smoke detector to add to my system

I just had my Digital Life system activated (installed by a prior owner) but the installer was unable to provide a smoke detector (which is listed as

 posted 

19 days ago

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Last response by 

17 days ago

Questions

19

1

0

Alarm triggered at 3 am

reposting this as my original question seems to have disappeared from the forum   Set the alarm using Instant as usual last night and at 3 am it went

 posted 

19 days ago

 • 

Last response by 

19 days ago

Questions

12

4

0

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