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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

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phone number and email address needed to make a claim for damages

Hello, We have damage to our property from an AT&T crew.  Can you please let me know the email address to your risk management department

Questions

15

4

0

Digital life alarm beeping repeatedly

Bought a home with att system, but not active, a couple days ago it started beeping one lone beep every couple hours and if i dont press # to silence

 posted 

1 y ago

 • 

Last response by 

ATTDigitalLifeCS 

7 d ago

Questions

435

3

0

Low battery alert

My keypad is beeping and flashing replace batteries in the siren. Where is the siren ?

 posted 

10 d ago

 • 

Last response by 

ATTDigitalLifeCS 

7 d ago

Questions

14

1

0

Video recording has the wrong time

My cameras video recorded after a motion is detected, but the time reported Is not pacific time, it is showing and recording using Easter times

 posted 

25 d ago

 • 

Last response by 

ATTDigitalLifeCS 

24 d ago

Questions

14

1

0

App not properly completing tasks

Hi - everytime I use the app to either set alarm, or lock the doors or even use garage door when I click the option it doesn't do anything. I've had t

 posted 

5 m ago

 • 

Last response by 

ATTDigitalLifeCS 

5 m ago

Questions

27

7

0

WPS power supply

How do I get a new one. My back camera isn’t working, I checked the WPS and it doesn’t turn on.

 posted 

1 m ago

 • 

Last response by 

ATTDigitalLifeCS 

25 d ago

Questions

12

1

0

chime on front door

New battery yesterday by technician. Now no chirp when that door opens. Other doors chirp fine. Volume is set all the way up. I removed the sensor cov

 posted 

1 m ago

 • 

Last response by 

ATTDigitalLifeCS 

1 m ago

Questions

16

3

0

Accepted Solution

Official Solution

battery compartment

I don't have an account, but the previous homeowner had an AT&T security system. - it is chirping like crazy and I can't figure out where the batt

 posted 

1 m ago

 • 

Last response by 

ATTDigitalLifeCS 

1 m ago

Questions

27

1

0

web site login

Is the website down? Been trying for the past 3 days to login but when i do, i just get a message stating "Attempting to Reconnect" and see the spinn

 posted 

2 m ago

 • 

Last response by 

ATTDigitalLifeCS 

2 m ago

Questions

31

2

0

Siren: Replace battery

During the recent power outages of up to 6 hours at a time for over 48 hours, my Alarm system started beeping. I pushed the # key and silence the beep

 posted 

2 m ago

 • 

Last response by 

nmnjpany 

2 m ago

Questions

62

11

0

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