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Troubleshoot

Troubleshoot

Troubleshoot system & device issues.

202

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Replacement battery

I need to replace the 4 NiMH lithium batteries for the siren alarm and have not been able to find a store that carries them. Does anyone have suggesti

Questions

3

0

0

Remove security and just keep camera visibility and automation

Is there a cheaper package that just does this?

 posted 

a day ago

 • 

Last response by 

a day ago

Questions

4

1

0

Disable/remove alarm system

Hello - We moved into a house with this system a year and a half ago, but just recently the alarms and sensor alerts keep going off, and we cannot dis

 posted 

16 days ago

 • 

Last response by 

2 days ago

Questions

27

3

0

Camera offline

What does it mean when it says my camera is off line and how do I fix it?

 posted 

3 days ago

 • 

Last response by 

2 days ago

Questions

6

1

0

digital life login problems

Cannot login to digital life app on computer.  The screen continues to indicate 'connection lost'   Account #(Edited as per community guidelines)

 posted 

7 days ago

 • 

Last response by 

5 days ago

Questions

20

2

0

Need a compatible smoke detector to add to my system

I just had my Digital Life system activated (installed by a prior owner) but the installer was unable to provide a smoke detector (which is listed as

 posted 

16 days ago

 • 

Last response by 

15 days ago

Questions

19

1

0

Alarm triggered at 3 am

reposting this as my original question seems to have disappeared from the forum   Set the alarm using Instant as usual last night and at 3 am it went

 posted 

17 days ago

 • 

Last response by 

16 days ago

Questions

11

4

0

disable system

how do you disable the dlc200c

 posted 

17 days ago

 • 

Last response by 

17 days ago

Questions

14

1

0

Alarm system is not working.

Key pad says "Alarm not sent" "System on battery" and "Software update in progress". The AC Power light on the unit is flashing green. No other lights

 posted 

22 days ago

 • 

Last response by 

22 days ago

Questions

10

1

0

Accepted Solution

Official Solution

DCL battery replacement - green light keeps flashing

I received the DCL replacement battery and installed it today. The alert for our system cleared but the battery light is slowly flashing green. Is thi

 posted 

25 days ago

 • 

Last response by 

25 days ago

Questions

11

2

0

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