AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
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How to make your phone uniquely yours with ringtones & more.
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Why do my games suddenly return to my screen saver?
I will be playing a game when it will just stop and return to my screen save. I then have to click on the game and wait for it to load. I only have 5 games downloaded and it happens with all of them.
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Nighthawk MR1100 PS5 NAT Type 3 connection issue.
I’ve recently purchased the MR1100 to play my PS5 online. I’ve connected it to the PS5 via Ethernet and 5G WiFi with a NAT type 3 connection with a static IP from the PS5. I’ve spoken to AT&T, Netgear, and Sony about this issue with no help. I’ve forwarded all ports (provided by portforwarding.c
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Check any phone service: AT&T, Sprint Verizon and you get ?
Getting 1.5 stars out of 5 However US Cellular is getting 2 out of 5 Someone must be doing something right therefore something to please someone and regardless of how many stars perhaps US Cellular is the most expensive. However something must be wrong to ever think AT&T is the best place after
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Night hawk m1 for gaming in rural Florida
So I'm looking into getting fast unthrottled unlimited internet for my house I'm a gamer i use an xbox one s btw, But what I'm asking is can at&t provide this for me If there is more info needed pleas ask me
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431
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Transfer Pictures and Video to External Hard Drive/Computer
I can't get videos off of my phone to my external hard drive, I don't use the cloud. I want to store in several places. It locks up my phone and computer and says that it lost connection when I select the videos to transfer. The picture do okay, just not videos. Any ideas?
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Winner on Friday play
I have still not received the email with the e-gift I won last Friday. I have attempted emails as can be seen. Please respond at your earliest convenience.
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50
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yahoo email
I forgot my yahoo email password. It keeps taking me to at&t saying error code 652314. And something went wrong. Any feed back on this would be appreciated.
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433
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Cloud services
Can a prepaid account use the at@t cloud, if so how do you open it or use it, where do you go to access it.
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118
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Call protect app blocking my contacts.
This is the 3rd time this had happened. The call protect app is blocking my contacts. Phone software is updated and the contacts aren’t block in my phone.
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SIM Card
I got an iPhone upgrade back in July of 2022. I used my old SIM card from my previous iPhone... well that SIM card is having all kinds of issues and I know it's about time to replace it. How can I activate the new SIM card that came with the upgraded iPhone?
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Wireless
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Fixed wireless internet down with no estimated time for repair
My AT&T fixed wireless internet had been down due to a Service Outage in my area for 10 days now. There is no estimated time for a repair to the tower which mine uses. A month ago my cell service was down for about 2 weeks after a power outage at another tower!!! I can't use my laptop or do any
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Internet
2
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Voicemail
My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected
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Wireless
2
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Losing half my speed when using 3rd party router (Netgear RAX 200 AX11000).
Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire
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Internet
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Watch
I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?
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Wireless
5
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unable to log into email
I keep getting this message when I try to access my email on my computer
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4
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
761
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
410
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
322
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
319
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
311