
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Thanking members of the Military Community with exclusive AT&T savings & discounts.
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Am I registered for my military discounts?
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What are the military discounts? How do you know if you qualify/
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I’m currently deployed with no idea when I’ll be back. There is absolutely no service out here. I’m basically paying $175/mo for my 7 yr old son’s iPad that he uses when he’s not in summer camp...and he should only be connected to Wi-Fi unless he’s traveling. I couldn’t find an email address, the wi
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Feb 9th, 2021 In 2019 I signed up for a bundled Internet and phone service for four phones. Three of the phones were Sprint Phones and I was to receive credit for their return. The amount was around $390. I called in 2019 to get the card extended. After calling for hours I reached someone that t
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AT&T is offering Veteran, Military discounts, or so they would have you believe. It is really just a marketing ploy. Why do I say that:1) Because you have to have AT&T Wireless to get the discounts. If you have AT&T Phone, Internet, and TV, but not wireless, you are not eligible. It is just a pl
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We currently have ATT Internet & Direct TV. Recently we had someone come to our door trying to sell us an ATT Package. We told them we already had ATT & Direct TV, they asked us if we were getting the Military Discount, we said no. They told us to contact ATT & see about getting our Mili
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Look, I am a 100% rated disabled Army veteran. I trusted AT&T to honor the deal that they made with me which was for two lines for 68$ US a month. I brought my wife and I's phones over from Cricket. It was a mess from the start! Not only did AT&T not honor the agreement, but I also spent the
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Have been to the Store twice, and talked with a AT&T Rep at Military Charity 5K and they all said my Discount had been updated, but as of today it still is not showing up on my bill so my account I have missed out on aprox 126 Dollars in Discounts over the the last 3 months. I just went on to t
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Since 1/16/21 I have been trying to get this corrected. I have been to three Att stores and brought my military Id and form DD214 for verification. I am still receiving the email stating I need proof of employment. I'm getting fed up with this run around. I have called numerus times and no one know
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I just recently signed up to get internet and tv for my new house. I thought there was a veteran's discount for those services but I have called customer service and they have directed me to a website that doesn't;'t work. Can someone please help me find a way to get the discount applied? Pl
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I had a fiber line buried in my backyard a few months ago for my new service. The crew that buried it left an elevated berm that needs to be leveled out to remedy the drainage issue that has been created by it. I am having french drains installed next week that will cross where the line was buried,
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Internet
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I am writing to report that I have found an AT&T SIM card that does not belong to me, and I have also purchased an iPhone that was activation locked with an AT&T SIM card inside. I bought the phone as a gift for a friend, but unfortunately, it was activation locked upon receipt. The phone wa
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Wireless
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i own a building and want to have the existing AT&T service lines removed. I called AT&T on February 6, 2023 and was given a "Ticket Number" PX85DV07. Nothing has been done. I attempted to call to check on the status of the removal and could not get a response from any of the representative
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I'm currently on the 1000 Fiber 1 GIG plan and have been on this plan for about 5 years. I've always been told that fiber is very fast internet but I've had nothing but poor connection problems from the beginning. All of my devices that are hardwired I have zero issues, it's everything else t
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Internet
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I cannot get into my att email. They are asking me to provide a wireless number so I can receive a code and I am blind and don't have one.
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I have an email *.snet.net from 1999. I can't set up on outlook ( MS 365). Some say use POP some say use IMAP. Some say pop.mail.att.net. Mine said pop.mail.yahoo.com.
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Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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