The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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I have been trying for over 6 months to get the discount for military veterans

I have tried for over 6 months to get the discount for military veterans. I took my ID to store in Missoula,Mt where they took a copy of it and said it was all taken care of. After four months it still did not show up on my bill. I called ATnT and was told it was a one time thing. Then when I went t

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Complaint

The whole warranty replacement game at AT&T is a joke. You get a new phone, send your old phone back, it magically get's lost in the mail and now you the customer are responsible for paying for the phone even though you did everything you were supposed to do and mailed it in, got tracking informati

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Lots of fibbing

Two days ago I called in about getting TV, Internet and Digital home phone. They assured that I would get a military discount on all the services. Was also told that two of the local channels we watch are imported into the App. Didn't go with them right away so they called me back the next day. O

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Military discount

I have tried to get a military discount on my account, husband is 100% disabled vet. I have been to the store 4-5 times but after trying to apply they cannot help, stating it must be done online. I have talked to numerous agents with promise but not able to help. This is now a month of frustration.

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Executive Escalation

How do I actually get the advertised Veterans discount for Unlimited Elite at $37.50 per line per month? Wireless customer since 1998. Used Corporate discount for years.  In 2019, switched to veteran discount.  Presented DD214 and Veterans’s stamp on Georgia driver’s license.  They

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Veterans discount and promotions

Is it possible to use the veterans discount and a promotion, like the trade your phone in for up to $700 in bill credits one?

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Veterans discounts

I am a disabled veteran what discounts do i qualify for

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AT&T Doesnt accept military ID?

I went to the AT&T Store in Spanish Fork, Utah on Wednesday to do a return of a defective pair of ear buds that came with my new phone. I was sent there by AT&T customer service when I spoke with them about returning the buds, since I wanted to make sure there was a chain of custody involve

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Military Discount

Why do military discounts expire. I got a notice that mine will expire in 26 days. How do I continue to receive my discount?

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New Service - Military Discount

I recently started service and the sales manager told me I need to go to att.com/appreciation and upload my DD-214 for eligibility to be verified and the discount applied. I have looked all over the place and can't find a single "upload" button to upload my verification documents so it is applied to

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Old Phone Pedestal needs to be removed

Who do I contact to get an old phone pedestal removed? It has been there for ages and is bent and mangled with wires all over the place.

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Email to Text ([email scrubbed]) Failing

Have a camera that sends email from my gmail account to text (using the receipt email address of [email scrubbed]) to my AT&T cell phone.   It worked for a while and now AT&T email server is rejecting/blocking the emails.   Looks like the AT&T mail server processes t

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What kind of Internet speed should I expect with MR6500?

Just set up the hotspot. What Internet speed is expected & what is the best website to use?

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Please provide engineering advise

We need to temporarily raise some telecommunication lines to allow the delivery of a modular structure. The structure needs a 17' clearance and the telecommunication lines appear to be lower than that. I would like to discuss what can and can't be done to temporarily raise those lines at the time of

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2.4 gigahertz smart devices

I upgraded my aunt's router to a newer one she had in her closet. Now the DSL will not support the smart plugs which require 2.4 gigahertz. I believe I should be able to set the Internet at 2.4 gigahertz. when I go into device configuration I am unable to continue to set that up. Today I am having t

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AT&T wasted my time and money

Scheduled an appointment for fiber installation for my small business in Stockton, CA. After no call and no show, I called customer support. The representative was very nice and she sympathized with me. She scheduled another appointment for me. Second time also no call and no show. You would think a

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Phone trade in.

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.