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The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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Will my CAC card be enough evidence for AT&T to give me/ install the military discount of my bill?

Wondering if my CAC card is enough to get my discount or if I actually need more than that. Actual paperwork to get my discount installed.

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veteran discount

how do i apply for veteran discount for my mobile service?

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202

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Will my phone be paid off upon completion of my deployment?

If I deploy and suspend my services will my phone be “paid off” once I resume my service upon completion of my deployment although I still have a leftover payments for the phone itself?

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Life line for disabled people

ATT has discounts for work disabled vets I need to know if and it’s with the disability act why don’t att have anything for disabled e

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Getting the Military Discount

My son is active military. He was home @ Christmas.  We went to ATT to get discount w military ID & pay stub in hand.  They said have to do online.  He is now back on base w no access to his phone.  I have tried for 2 days with long holds and passed over to “DirectTV” with n

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You've exceeded the number of verification attempts for this program" Issue

I have tried to put in my Military discount several times but the att website has kept closing me out of my tab everytime I put in an order. Finally when i got it to work the website didnt remember me, even after putting my documents for the Military discount and tells me that. "You've exceeded the

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VA 100% Service Connected Disabled and Sales Tax exemption

I am a Veteran with VA 100% Service Connected Disabled and State Sales Tax exemption. I recently noticed various sales taxes listed on my monthly bill.  How do I get those taxes removed?

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2.4K

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Military Discount - Retroactive credit, after 10 attempts month over month to get verified

I have been calling to get my military discount applied with the right documentation since last November. Finally 10 months later they processed it. In all previous calls they indicated they would submit a claim for the credit, but that it couldn't be processed until the military service confirmatio

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Military discount vs workplace discount

I stopped into my local AT&t store to check out some Samsung phone. The Rep i had seen my husband's ARMY sweats and asked if he served. I told him yes, but he is not on our plan as he has a work phone he uses.  The Rep told me that didnt matter and if I did nothing else that day I should r

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Military Discount

I am female veteran with 7 yrs of Service. My year of separation was 27 years ago in 1994. Since that time I had a name change because I married and chose the custom of taking my husband's surname. Now AT&T does not consider me eligible for the military discount because my DD214 separation form

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How do I add an international day pass?

Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one.  I only have one account and the link doesnt work. I really need service and I'm already in Iceland.  I cannot call any service number because I do not have ce

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 • Wireless

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What’s up with AT&T internet?

Both storms now we’ve lost our internet during the storm and it took days to get reconnected. Going on day six by end of day today. Their handy info page just says sorry we’re working on it. The last update actually had a specific time (3/52am this morning) that it would be restored. Anyone else hav

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 • Internet

4

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Mobile roaming not working

I've been using a prepaid and just a month ago when I'm in Mexico data isn't working. It has an exclamation mark. I already tried restarting my phone and network. I don't know what else to try.

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 • Wireless

4

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Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

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 • Wireless

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Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

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 • Wireless

4

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Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

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 • Wireless

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

4.8K

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

2.6K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

532

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

461

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

388

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