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The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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Discounts

How do I get a military veteran's discount on my current plan?

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Unfair discount applications

Which discounts are higher; ATT Retiree, VETERAN, OR AARP? WHY IS THERE NOT A CHART SHOWING DIFFERENCE. WHY IS IT NOT ALLOWED TO COMBINE THEM?  Many of us Veterans  put our life online for country, then gave our life to AT . yet we dont get honored discounts for both.  Instead we ar

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269

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WiFi calling

Hello, I am currently deployed in Iraq so I put a line on my account on a military suspension. I want to turn on WiFi calling however it’s saying I need to get it approved through you guys. How do I do that? [EDITED per Community Guidelines - removed personal information]

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US Military Soldier

I am in the Military and I was told when I signed up with AT&T that there was a Military Discount, how do I get this discount? Thanks

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Internet service discount

I lost my discount for internet service. I bought a new phone and had a trade in but something changed with internet, I called but no help

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106

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Collections notice from Credence

Back in 2020, we closed our AT&T Uverse account. We had made payment in full for services, then decided to terminate service. After many phone calls to confirm that nothing was owed, we received a billing statement. Upon more phone calls, we then received a statement and confirmation that again

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Error on my billing statement

Wed, Jan 6 at 4:40 PM I just paid the proper charge to me of $138.66. Your webpage told me to pay the additional $12.00 that is in error.  Therefore I will not pay that late fee, because my payment was not late.  I have

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52

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Military deployment phone payoff

I was told that if my husband’s deployment orders were sent in his line would be suspended and his phone would be paid off. Well now I have a huge bill because they’re wanting us to pay it off and won’t do anything about it. And he’s he’s had the phone longer than 90 days

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3.9K

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I would like join in AT&T

I have an account in another company so I would like change to here

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Veterans discount qualifications.

Oualifications.

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Be the first to reply

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How do I add an international day pass?

Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one.  I only have one account and the link doesnt work. I really need service and I'm already in Iceland.  I cannot call any service number because I do not have ce

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 • Wireless

4

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What’s up with AT&T internet?

Both storms now we’ve lost our internet during the storm and it took days to get reconnected. Going on day six by end of day today. Their handy info page just says sorry we’re working on it. The last update actually had a specific time (3/52am this morning) that it would be restored. Anyone else hav

Questions

 • Internet

4

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Mobile roaming not working

I've been using a prepaid and just a month ago when I'm in Mexico data isn't working. It has an exclamation mark. I already tried restarting my phone and network. I don't know what else to try.

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 • Wireless

4

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Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

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 • Wireless

3

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Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

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 • Wireless

4

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Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

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 • Wireless

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Trending Accepted Solutions

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

4.8K

19

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Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

2.6K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

532

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Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

461

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Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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