Plans & Features

I have a phone alcatel 5004R that I purchased and brought to pre-paid. Now I need a phone to run special diabetes app and I can buy through ATT pre-paid.  Do I cancel my existing pre-paid and then start over by purchasing a pre-paid phone on ATT?

Traveling in the Netherlands, which is a listed country for the Travel Add-on Plan. Only thing that is working for $35/7 days add-on, is texting. No calling, and no data access. Have Data Roaming turned on, and was told to turn off wifi calling, but still not working. The local cellular carrier is

Hi Sir, Just checking any service that you could offer - offer an international service (data, SMS, and Voice) with two mobile numbers (Hong Kong/Germany), and only a dual SIM on the mobile.  The current other SIM it is now used for US. Thanks.  My email: [email scrubbed]  and office number is (Edit

Hi, I'd like to order the prepaid plan through AT&T, but when I select eSIM, it says I will be shipped a piece of a paper with a QR code on it to tell me how to activate it. This seems unnecessarily complicated. Is there any other way to get the instructions on how to activate the eSIM? I don't

I’ve been an AT&T prepaid customer for a while now and when I first got my line, I was able to speak to customer care and get the voicemail diverts removed from my line. When I was in the States last month, I got my line renumbered and as part of the re-number, diverts to the voicemail platform

I am traveling abroad for four months and want to know what my options are for putting my acct on hold.

If I get a prepaid plan, is it linked to a new phone number or how can I get a new number along with the plan?

So I just moved in to the country and i only have Texas ID and own my bank account and I have never used credit before in my life  With this information and I able to get a phone plan for the brand new samsung s23? Like pay $100 a month for it?

Hello, I am only in the US for 10 days every 2 months. I currently have a ATT Prepaid ($40) account. I like prepaid because I only pay it when I am in the US. However, I need to be able to receive text messages (OTP), when I am out of the country. How can I set my account to receive texts from the U

Hi, I did activate International Travel plus on my AT&T Prepaid account before traveling to India. Once I reached India, I cannot see any network connection in my phone. I tried all the options in the internet like roaming on, phone switch off-on, airplane mode reset, network reset settings etc