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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

5.5K

How do I upgrade to iphone 5 on existing account without a new contract?

I have an existing wirless AT&T account with an iphone 4 that is off contract.  I want to buy an iphone 5 from ebay or another 3rd party site and be a

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910

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Returning att next phone

I really do not want to keep paying for my att next iPhone 5s is there anyway I can give them the phone back and be completely free of AT&T?

 posted 

6 y ago

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Last response by 

JCNightprism 

6 y ago

Questions

1.1K

2

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Cancel At&t Next Program

Can I cancel att next and return phone so that I may use an older phone as a BYOP?

 posted 

6 y ago

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Last response by 

GLIMMERMAN76 

6 y ago

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811

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Upset Customer

A year ago my wife, son and myself upgraded to the family share plan Next 12 so we thought. It was my sons first iPhone which is a iPhone 4 and the wi

 posted 

6 y ago

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Last response by 

lizdance40 

6 y ago

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596

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android 5

Hi i have an unlocked att lg g3 d850 and i am now in Russia and Will be here for another 6 month i try to get update it tells me no update available f

 posted 

6 y ago

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Last response by 

GLIMMERMAN76 

6 y ago

Questions

336

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Not able to order new device

Hi, I am using AT&T post paid connection without any contract. Currently I am using my own device. Since I am not in contract, I should be able to ord

 posted 

6 y ago

 • 

Last response by 

MR_SMiT 

6 y ago

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492

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Accepted Solution

Official Solution

Why do we have to pay full price for phones now?

When I first joined att I got a brand new $500 phone for $200 just for signing a 2 year agreement. This was a pretty good deal in my opinion. Then t m

 posted 

6 y ago

 • 

Last response by 

wjshintx 

6 y ago

Questions

6.9K

8

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Accepted Solution

Official Solution

i want to return my phone

hi i brought moto x 2nd genreation from at&t on 24 months contract right now i am having problems with that phone so i want to have refund i don't hav

 posted 

6 y ago

 • 

Last response by 

JupiterGirl 

3 y ago

Questions

4.9K

7

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htc vivid hotspot issue

Just received my HTC Vivid. Had an initial issue with data connection but was corrected by changing the APN manually. Now, I cannot turn on my portabl

 posted 

6 y ago

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Last response by 

ATTMobilityCare 

6 y ago

Questions

353

4

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Why can't anyone help me?

I've been promised by two different managers within AT&T that they would solve the problem of me never getting the $400 in buy-back rebate cards I was

 posted 

6 y ago

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Last response by 

ATTMobilityCare 

6 y ago

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303

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