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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

4.7K

IPhone 5s to LG Expression 395

I would like to switch my phone over from the iPhone 5s to the LG Expression 395. I have done some research and found that to switch a phone you just

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373

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Can you trade in on a Next Plan?

Somewhere on the AT&T site they estimated they'd give md $85 on a trade, does that mean they'll take $85 off the overpriced Next Plan Phones?  Or do I

 posted 

6 years ago

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Last response by 

6 years ago

Questions

1.1K

6

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Customer Service Problems

I have been a loyal AT&T customer for awhile and have always said what great customer service it has. Whenever I've had a problem it was resolved quic

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6 years ago

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Last response by 

3 years ago

Questions

636

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Replacement SIM Card

I have an AT&T pay as you go SIM standard size SIM card that has been used in an old unlocked phone for several years.  The SIM card was damaged accid

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6 years ago

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Last response by 

6 years ago

Questions

988

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Problems After Latest OS Upgrade for iPhone 4s

My iPhone 4s is whacked after the last OS upgrade! Like all upgrades...click install...hello? And, it hasn't worked the same since then. I changed not

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6 years ago

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Last response by 

6 years ago

Questions

497

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Want to give my wife my Samsung S3

I currently have a Samsung S3. I want to upgrade to the S5 and transfer my S3 to my wife. I am thinking of going with the shared data plan. Right now

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6 years ago

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Last response by 

6 years ago

Questions

397

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NOT HAPPY

I visited our local AT&T store (July 2) because my daughter's phone was busted and I wanted to check on it with her insurance package. I was info

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6 years ago

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Last response by 

6 years ago

Questions

331

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AT&T Order Cancelled THREE TIMES in a span of THREE DAYS

Speaking with support through chat and the phone have been horrific experiences (though there's been 3 individuals that have been helpful out of like

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6 years ago

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Last response by 

6 years ago

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376

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poor customer service

I have chatted with 2 reps, called customer care been hung up on spoke with 3 mgr, been on tje phone so far 1 hr an 15 min n.still holding been left o

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6 years ago

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Last response by 

6 years ago

Questions

339

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ATT won't upgrade my phone after I paid for a downgrade to preserve my upgrade eligibility

In the spring I lost my iphone4s-32GB phone. AT&T customer service told me I could either take an early upgrade to the iphone 5s and pay ~$400, or I c

 posted 

6 years ago

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Last response by 

6 years ago

Questions

1.3K

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