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Phone & Device Upgrades

Phone & Device Upgrades

Ask questions & get information about upgrading your AT&T phone or device. Find links to upgrade topics including checking eligibility & device activation.

4.3K

HTC one m7 update

When will the HTC one m7 get the Lollipop update?

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5 years ago

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Last response by 

5 years ago

att is ignoring it's customers

At&t is probably not working on the update for the s5. Maybe it time to switch carrier's

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5 years ago

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5 years ago

Accepted Solution

Official Solution

Keeping my unlimited plan when upgrading device

I still have the old unlimited plan. How do I make sure I can keep it when getting an iPhone 6? Buy it unlocked?

WARNING! Don't use the AT&T mail-in trade service for your device!!

Just need to let everyonhe know what a scam AT&T is pulling.  I traded my iphone5s with the buyback program when I signed up for AT&T Next.  The guy o

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5 years ago

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5 years ago

Mobile Share Groups?

I am currently on a mobile share plan with 2 smartphones and one non-smartphone. I want to upgrade my daughter's non-smartphone to a smartphone. I get

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5 years ago

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Last response by 

5 years ago

Accepted Solution

Official Solution

next plan

Do you have to trade in the phone you got on the plan? Because I have bought a new one sense then and want the new galaxy s 6 edge when it comes out.

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5 years ago

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5 years ago

Can I swap an upgrade with a line on my family plan?

Hi, I have a question about swapping upgrades. So, my upgrade is due on May 26th of this year and another line in my family plan is due now so I want

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5 years ago

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5 years ago

AT&T Next return/phone swap

I recently bought the galaxy note 4 through the program and after using it I think I made a mistake getting this phone. What is the policy on returnin

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5 years ago

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5 years ago

Asus Padfone X Mini case and accessories

Hello. I have an ATT Padfone X Mini goPhone. I cannot find a case or any accessories for it either at an ATT store or online. At the ATT store they to

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5 years ago

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5 years ago

refused activation of new att compatible

Purchased Moto X-2 Pure Edition (motorola victoria android 5.02 Developer) directly from Motorola as a replacement for damaged Moto-X. Thinking easy,

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5 years ago

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Last response by 

5 years ago