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Additional DL questions or concerns.
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What name brand outdoor camera is used on the digital life system?
Anybody know what name brand outdoor camera they use on the digital life system? Mine is missing the back cover where all of the info should be. It was evidently removed by the tech that installed it.
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How do I connect my wireless cameras?
I have wireless cameras how do I connect them to my att internet or can they be connected?
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Can I retrieve a video that I deleted from my camera?
can I retrieve a video that I deleted?
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What do I do with my equipment when I'm moving?
I am moving what do I do with my equipment?
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Why is at&t taking money out of my account without my permission
I never gave permission for at&t to automatically take money out of my bank account I maybe the account holder but I never once have paid my phone bill with my debit card I don't pay the bill because I am not the one using the phone service I have had internet in the past and paid it with my card tw
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Can I program my alarm to shut off each morning at 4:00am?
Hello, I would like to set my alarm to shut off each morning at 4:00am. Is this possible or do I need to do it manually each day?
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How can I set up text notifications?
I am not receiving text notifications when I have an alert. How can I set this up? I've added this to the contacts part of the app and it says that " this contact is in process of being verified and may not receive messages.
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Additional camera
I’m a tried and true AT&T customer and have been for the last twenty years (Cingular). I worry that they are going to phase out the Digital Life home security/Automation part of the business as I’m not seeing any investment or new rollouts. I’ve gotten so spoiled with all the automation at my fi
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Inherited System, No Service
I bought a property and it came with DigitalLife. Without subscribing to the monitoring service, can I continue to use the system for local alarms? It hasn't been armed, what if I arm it and accidentally triggered the system? How will I know or set the PIN to disarm it? Or does the PIN for disarming
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Pre-Existing Digital Life Equipment - RIP IT OUT AND GO SOMEWHERE ELSE!
So, we purchased a home with a Complete Digital Life Package. The seller had it installed not too long ago (Less Than A Year). The Seller and I have tried and tried to transfer the service to no avail. They said, "He cancelled the service" and we had to "reactivate the service" to transfer it. We tr
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Trying to unlock phone
Paid off installment in January. Tried one time and received this error. Device meets all requirements. Current status - Denied You’ve tried to enter your IMEI too many times. We can’t unlock this devic
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SIM Card
I got an iPhone upgrade back in July of 2022. I used my old SIM card from my previous iPhone... well that SIM card is having all kinds of issues and I know it's about time to replace it. How can I activate the new SIM card that came with the upgraded iPhone?
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Fixed wireless internet down with no estimated time for repair
My AT&T fixed wireless internet had been down due to a Service Outage in my area for 10 days now. There is no estimated time for a repair to the tower which mine uses. A month ago my cell service was down for about 2 weeks after a power outage at another tower!!! I can't use my laptop or do any
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Internet
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Voicemail
My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected
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Wireless
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Watch
I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?
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Wireless
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unable to log into email
I keep getting this message when I try to access my email on my computer
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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