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Additional DL questions or concerns.
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For new and prospective customers.
I’ve been with digital life for 8 years now. The security and home automation is rock solid. Honestly tell me one vendor that has an end to end solution. From security to home automation. Every other vendor either lacks something as simple as a motion sensor or provides security but no home automat
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My new system just cost 299.00 for a locksmith to break in my house. ATT couldn't help
We arrived home after a week on the road and the door lock would not unlock. Nothing happened. The website showed that the battery was low and the lock had jammed numerous times in the last week. I called digital life and the said they could not get a tech there for three days. This was Wednesday
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Return old DLC Battery
I recently received a new DLC battery but there was no return label in the package. Does this mean I do not have to return the old battery?
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How do I install more surface window sensors to my existing system?
How do I install more surface window sensors to my existing system? I also want a sensor for my garage door.
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Can we still use Digital Life after switching to Spectrum internet?
We changed internet providers to spectrum can we still use DigitalLife?
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How do I change the entry code on doorpad?
How to chance the entry code on doorpad
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Is possible to recover deleted activities on device logs?
I would like to know if it is possible to recover deleted activities on device logs? I've notice that some activities have been purposely deleted on my system. Thanks
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Contact sensor
I got a new door and they threw out the contact sensor with the old door. How do I get a new one? Please don’t tell me to call the Digital Life number and choose Option 3. Already tried that. All they do is give you a link and no place to order a sensor. I need to talk with someone who knows someth
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Will my home security still work if we lose power?
I'm new to security system w/AT&T. Will my home security still work if we lose power? I'm concerned also if the keypad for the door will still work.
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What name brand outdoor camera is used on the digital life system?
Anybody know what name brand outdoor camera they use on the digital life system? Mine is missing the back cover where all of the info should be. It was evidently removed by the tech that installed it.
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Package not delivered
Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers
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My power is out, an AT&T technician is coming over tomorrow morning to install an internet 50 upgrade, and I cannot reschedule
The power in my area is currently out and supposedly won't be back up until 6PM tomorrow, so I tried rescheduling the appointment through AT&T's website but this bizarre glitch keeps occurring where as soon as you load up the page where you reschedule the appointment, the little section where
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Can I remove my cell phone from the blacklist?
I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.
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Will AT&T Tech Install Equipment Anywhere?
Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w
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Flashing red broadband, but internet is working.
BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line. how can this be?
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Internet
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Lost my SEC+ stream
I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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