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Update on system
My alarm system is old. It starting to give false alarms for motion when no one is inside the home. Do you all update the old equipment. I have to big box screwed into the side of my wall.
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I Lost My Job Due To The Coronavirus, What Do I Do Now?
I need your advice. I'm out of a job. I don't know what to want!!!!!
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Transfer of service
Bought a house with DigiLife equipment. Prior owner called AT&T DigiLife and requested "transfer of account/billing responsibility" to me per AT&T DigiLife's request. I call AT&T DigiLife to activate service in my name. Then they ask me to do the same thing again - have previous owner ca
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How to Uninstall Digital Life
I just bought a home that has an ATT Digital Life security system installed. The account is not active, and I cannot afford to have the package. The front door has a keyless, keypad entry. It does not work. There is also an outside camera. All of the doors and windows have sensors, and the keypad/co
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Added Nest Thermostat to AT&T digital life
I was able to add my Nest Thermostat to the digital life app today. I logged in the IPad digital life app and clicked on the menu at the top right and selected "Other service and devices" and then it took me to a self connect digital life page. My Nest thermostat was listed there (it is on the same
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DLC-200C - do I need it?
We have ATT U-VERSE for TV and Internet (into the house). We have migrated to VIVINT for home security and EERO for (inside the House) WIFI. Along the way the DLC-200 power was disconnected but everything - TV + security + WIFI - is working fine. I'm thinking that I don't need it and
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Remove Digital Life Equipment?
I am a real estate agent with clients who just bought a house that has a Digital Life security system. There are multiple boxes within the unit and other random components plugged into walls, etc. My clients are not signing up with AT&T for home security. Does AT&T send technicians upon request to u
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Moving Service
I’m moving next month and digital life is available at my new address. However I will need to purchase additional door/window sensors. Do I take my existing equipment with me and only purchase the additional sensors or do I have to purchase a whole system?
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Digitallife Controller and Keypad - HOW TO DISABLE
I have cancelled my service with ATT Digitallife , but the Controller is still plugged in and operating (has some green/red light flashing) and the Keypad is telling me it has a "software update in progress". Please let me know what I should do first to disable the system; handle the Controller f
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use BGW320 alongside my Netgear mesh?
I just got my ATT fiber installed, but rather than stop using it as an AP, can it be used to extend my existing Netgear Mesh network? its an RKB752 (main with satellite). I dont want to disable anything on the ATT modem/AP and would like to keep it as main router, and i have since configured the Ne
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Internet
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Fiber damaged at pole; intermittent service. SNAFU
My fiber connection was damaged at the pole (just at the top of the hanger/strain relief) between the strain relief and the pole line terminator (not sure what the designation is where multiple fiber lines connect to the pole to pole ATT fiber line). My fiber was bent, straightened, but it needs to
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Internet
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I keep receiving an error message stating “Somethings gone wrong. Let’s try this again.”
I keep receiving an error message stating “Somethings gone wrong. Let’s try this again.” Using Yahoo email on laptop. I can still access email on my phone but need to access on my laptop.
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Dropped calls
I am in the AT&T 5G+ coverage area, yet I experience dropped calls, doesn't AT&T have a responsibility to provide me a service that I am paying handsomely for at $164.00 per month? I even use my WIFI service (yet another fee) with WIFI calling and still experience dropped calls. Called numer
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Wireless
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When will TV Uverse service be restored
Zip code 33312. We have been out of service for over 12 hours.
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TV
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Trending Accepted Solutions
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
314
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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