*ALERT* - April 1, 2023 the Digital Life Community will be shut down. For questions please call 855.288.2727
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Moved and want to start digital life service
I’ve moved into a new home with Digital Life home security set up and I can’t find a way to get ahold of someone to figure out how to set it up in my name. Can anyone help?
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damaged property
When I had my alarm installed my property was damaged by one of your installation guys, I need to know who can I contact about getting my property repaired.
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Monitored smoke detector options
I need to add monitored smoke detection to my home. After speaking with a Digital Life representative today and searching online:Is it accurate that AT&T Digital Life no longer offers monitored smoke equipment and/or services?If "yes" to #1, what 3rd party equipment options can I purchase to integra
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Att digital life security
Is there a reason why att is not investing more into this service? They used to have the best system out there. Best automations. Now you can’t even get a smoke alarm? (Edited per community guidelines) I’ve been with them for 7 years and feels like the service is just dying away.
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Does Anyone Have a Digital Life Smoke Detector to Sell
Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere. If an
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Can an employee please help me cancel my digital life membership? Disappointed
I have called and waited for hours ....... hours to speak to a representative to cancel my membership but no one picks up the phone. Can an employee please help me cancel this already
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I'm not able to log in to my DigitalLife account
This has been happening for the past 3 days. App won't work to log in, and neither will trying to get to it by a browser. I'm fed up with this nonsense. Yesterday I waited 37 minutes for someone to answer the phone. I've been holding for 26 minutes already to try to get some help. This is so unprofe
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Bundling Discount with AT&T Digital Life?
Is there any monthly discount for having the "AT&T Digital Life" as well as have AT&T Internet, AT&T Digital Home Phone and DirectTV Now? I ask because I would switch to this in a heart beat to keep everything together, but I currently have Simplisafe Home security.... and there most premium package
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Any updates on what will happen to Digital Life
Has anyone heard or received any info. specific to what will happen to Digital Life?
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Removing existing equipment
I purchased a house and the previous owners had ATT digital installed. I do not have ATT service anymore. What can I do to get ATT to remove the old equipment and uninstall the wires in my house?
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Voicemail
My voicemail box is setup however when someone calls me, it rings for a very long time, and they are unable to leave a message. Also, when I decline the call to send it to voicemail, it does not send the caller to voicemail. How do I get this corrected
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Wireless
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Losing half my speed when using 3rd party router (Netgear RAX 200 AX11000).
Hi, I have seen this so often, but can't seem to find a page with an official fix. I have AT&T fiber with 1 gig speeds. When using a 3rd party router connected to my AT&T gateway my speeds get cut in half. Speedtest on gateway through AT&T show 938Mb down/up. Can confirm this on wire
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Internet
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Watch
I have my Samsung watch and it's tied to my account but since I own money to make the account current can I still sell the watch?
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Wireless
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unable to log into email
I keep getting this message when I try to access my email on my computer
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Spam
Certain emails keep going to spam. I have marked them as not spam, added them to my contacts but nothing helps. The same senders used to go directly to my inbox but not anymore. I move them from spam folder to my inbox but 5 seconds later, they go right back into the spam folder. How can I get this
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use BGW320 alongside my Netgear mesh?
I just got my ATT fiber installed, but rather than stop using it as an AP, can it be used to extend my existing Netgear Mesh network? its an RKB752 (main with satellite). I dont want to disable anything on the ATT modem/AP and would like to keep it as main router, and i have since configured the Ne
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Internet
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Trending Accepted Solutions
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Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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Text/call log
I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?
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Wireless
320
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
319
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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