Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

13.9K

(13697)
My Sim unlock request is approved but it is still locked and I want to send request again can anyone help?

My Sim unlock request  was approved  but it is still locked and as per the at&t Sim unlock support it says  that if there is no request approval message or mail then you need to submit the request again....after trying to send it again it shows there's a request already on this n

Questions

30

2

online promotions charging pad unfulfilled

I transferred 5 lines over to ATT, and 2 received an online promotion for $250 + wireless charging pad. I am getting the $250 credit, but have not received any charging pad.  Accounts sent me to online department, but online department says that my account wasn't setup online.  Each depar

Questions

34

2

0

Unlock old phone

I have an LG Phoenix 4 phone that shows the IMEI number as well as my current phone number and cannot unlock it through the portal. I was an AT&T customer when I bought this phone 4 years ago, left AT&T for 2 years, and came back.  I ported my phone number from AT&T to the other ca

Questions

31

7

0

Vehicle Hotspot - NO INTERNET

Why has AT&T not been able to fix the issue of no internet on a vehicle hotspot. Never notified it was a problem until I called and demanded a refund for the last few months. WHEN WILL THIS BE RESOLVED?

Questions

65

7

0

"MyVehicle" Wi-Fi Hotspot

I recently started a trial for my car's wi-fi hotspot. However, I'm not sure that I want to continue with this service once the trial is over.  I noticed that this option works on the 3G network.  Once the 3G network is retired, I suppose that the hotspot will no longer work.  I'm su

Questions

231

5

0

Why am I ineligible for a device upgrade?

I recently switched to AT&T postpaid a month back on my iPhone XR. Now I want to upgrade to an iPhone 13 with a trade-in but the store attendant said the system shows I am ineligible for doing so and I have to wait another 6 months before I can upgrade. What is the reason behind this issue and i

Questions

37

3

0

Turbo hotspot 2

How do I start my portible turbo hotspot 2 for the first time. I've bought it and I bout a prepaid $65 card what do I do next,?

Questions

12

0

0

connectivity on 2019 Tesla Mod 3 vehicles

I have been having Connectivity issues with my Tesla Mod 3 Vehicle. I am paying $9.99 a month to Tesla for the Premium Connectivity option.  I have noticed since an update in August 2022 the connectivity option does not work 40-50% of the time.  Furthermore, when I locate a Tesla Supercha

Questions

16

1

0

Accepted Solution

Official Solution

Direct message

I don't see any other icon at the upper right corner other than bell icon How can i see the direct message option

Questions

38

3

Accepted Solution

Official Solution

Network unlock for LG v35

I submitted a request to unlock my lg v35 but didn't get the conformation email Its been 6 to 7 days Now when i try to submit a new request it days request already processing  What should i do now  I am stuck at this point

Questions

48

1

0

Closed

att took my phone trade ins and will not give me credit. what do i do now

I purchased two new iphone 11 in Januray under the deal that i would get monthly credit for the payments. I returned my older phone )iphone 7 and galaxy 6) to att using the return service they provided. I have checked back in oftern only to find they dont understand what happened and i have to kee

Questions

5.8K

110

Service outage?

Anyone else from LA where my AT&T landline has been out because of a service outage for almost 2 weeks. Now, my AT&T cell phone cannot make calls and incoming calls go straight to voice mail. I'm completely without a way to call people. About to say goodbye to AT&T. This is not being han

Questions

18

1

0

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