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Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Problem with my phone

who can help me fix this The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.

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Need APN for Panasonic Toughpad FZ-Q2 with Windows 10

I am replacing a Lenovo ThinkPad, where we never had to manually input an APN, with a Panasonic Toughpad with Windows 10. It will not connect. The manual says we need to enter an APN. I found the page on the AT&T web site that says to use Nxtgenphone, but it doesn't work. Also, it looks like you can

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District manager

I had poor customer service from a store manager. I have reached out to the area manager 6 times over the last month and no response. I am trying to find the district manager for zip code 60142.

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Can't Port Back In

I ported out from AT&T in 2016 to T-Mobile (paid the final bill)... right now, I was trying to port into RedPocket GSMA and had issues, which finally led me to check the AT&T Eligibility website... low and behold "Can't Be Transferred". So my question, has anyone ran into this issue porting

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Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

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50

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Car Wi-Fi not working now due to OnStar issues

I had AT&T WI-FI mobile service which worked great in my car for 3 years. Now, it will not work due to OnStar/AT&T issues. I have spent hours on the phone with both and no one has resolved issue now. I am now told OnStar has an OnStar division that I need to speak to. Well, that does no good

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44

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Turbo hotspot 2 online password isn't working

I set my turbo hotspot up but skipped the part for linking it to the internet and now when trying to get onto the site for more settings and. Stuff it tells me that it isn't the right password how do I fix this?

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Turn in AT&T/Directv equipment

Have dropped service from AT&T/Directv. Can’t seem to get information!

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746

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Unlock my Phone to any Carrier

…So it’s been a week of consistently trying to unlock my new phone.. I’ve done all at&t has requested me to do.. I’ve submitted my imei and my email address countless times .. After the process, they tell me to check my email for a link that never comes.. Please i need help is there another way

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Phone won’t charge

Phone not charging but the charger works. It chargers other phones TYIA

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Adding another line

I have a wireless plan of four. Three of which I am paying with an installment plan. 2 the 3 that have an installment plan are prepaid. My question now is why whenever I try adding my nephews prepaid account so I can see if I qualify for another installment its logs me out completely and locks my us

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 • Wireless

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AT&T playing politics not cool

I don’t even watch Newsmax, but just read that you refuse to carry the station. I’m an Independent but tired of divisive stances by companies that should remain agnostic and not be one-sided. Corporations need to stay out of politics. You are a communications company and now part of the problem rest

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 • Clubhouse

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Account Settings has wrong device listed

My wife currently has an iPHONE 11 PROMAX. She had a Samsung S8 5 years ago. When I look in the account the S8 is still listed as her phone. How do you change this? She has had the iPHONE 11 for several years now and I don't understand how for all this time it's stayed the same. Thanks,

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 • Wireless

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MY FATHER'S SBCGLOBAL.NET ACCOUNT HAS BEEN HACKED BY SOMEONE ASKING ABOUT AMAZON AND NOW HE'S LOCKED OUT

My dad's email has been hacked. The person sent an email yesterday to all of his contacts asking if they shop with Amazon.  Since that moment, he hasn't received one email and cannot log into his account.  He tried to get to the security questions by now has been locked out.  There i

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 • Email

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Factory unlocked S21 unable to make outgoing calls

I previously had an HTC U12+, bought this S21, brand new, factory unlocked. Just popped my old SIM in and started using it, without issue for over a year. Yesterday I had my Galaxy watch activated and tried to setup numbersync. Which wouldn't work because the network thought I still had the incompat

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 • Wireless

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Terrible service

I'll start with the first thing that bothered me a lot. their customer service is inefficient and a mockery for those of us who call and never return the call even if we leave a voice note. Another thing that I am very dissatisfied with is the service in Reno Nevada. It's such mediocre service that

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 • Wireless

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Fox News Channel Jammed

OK here we go again. Fox News is not on Uverse again. No other channel has these problems. Newsmax and OAN got dropped recently over "business decision". ATT need to fix these "technical difficulties" or start losing subscribers.!There is no such thing as coincidences.

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 • TV

430

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Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

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 • Wireless

284

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

272

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Closing outdated versions of AT&T Yahoo mail. Is this a scam?

Received this email today. Is it a scam or should I click the link? Thanks This is to notify you we are closing all Outdated versions of our Mailbox as

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 • Email

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how do i get the fiber lines installed?

how do i get the fiber lines installed

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 • Internet

240

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