Other Phones & Devices

I want to unlock a Nokia Lumnia i purchased but it keeps getting rejected with the messge : No_Longer_Active_On_AT&T_Account

who can help me fix this The device you want to unlock is active on another AT&T account. The account owner needs to remove the device from their account first. For assistance, call 800.331.0500.

I am replacing a Lenovo ThinkPad, where we never had to manually input an APN, with a Panasonic Toughpad with Windows 10. It will not connect. The manual says we need to enter an APN. I found the page on the AT&T web site that says to use Nxtgenphone, but it doesn't work. Also, it looks like you can

I had poor customer service from a store manager. I have reached out to the area manager 6 times over the last month and no response. I am trying to find the district manager for zip code 60142.

I ported out from AT&T in 2016 to T-Mobile (paid the final bill)... right now, I was trying to port into RedPocket GSMA and had issues, which finally led me to check the AT&T Eligibility website... low and behold "Can't Be Transferred". So my question, has anyone ran into this issue porting

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

I had AT&T WI-FI mobile service which worked great in my car for 3 years. Now, it will not work due to OnStar/AT&T issues. I have spent hours on the phone with both and no one has resolved issue now. I am now told OnStar has an OnStar division that I need to speak to. Well, that does no good

I set my turbo hotspot up but skipped the part for linking it to the internet and now when trying to get onto the site for more settings and. Stuff it tells me that it isn't the right password how do I fix this?

Have dropped service from AT&T/Directv. Can’t seem to get information!

…So it’s been a week of consistently trying to unlock my new phone.. I’ve done all at&t has requested me to do.. I’ve submitted my imei and my email address countless times .. After the process, they tell me to check my email for a link that never comes.. Please i need help is there another way