
Suspend service
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn about the wide range of devices you can use with AT&T.
14.2K
Accepted Solution
Official Solution
Closed
I just got my new S21 Ultra with Android 11. The option to assign an individual ringtone to each contact is not available. I've searched this forum, the web, and Android Central. All information says to "View More" at the bottom of the contact and choose Ringtone. That option does not appear. Some h
Questions
336
9
0
This is what happens when I call (800) 331-0500 for support about a wireless device. "Thank you for calling AT&T for your wireless service. Due to unusually high call volumes, we are experiencing long hold times to speak with a wireless service customer service professional. Please cho
Questions
4.5K
8
0
I am having an issue where I am unable to call an 867 number of mine from any At&t cell phone I've used but had no issue with landlines and other cell carriers. When I worked with my upstream carrier on the issue they confirmed that At&t phones were having the issue. Is there anything I can
Questions
24
3
0
I am trying to activate the hotspot device I purchased but I keep getting error code GA07 and it won't continue with activation I AM UPSET
Questions
24
3
0
Trying to figure out how to use a First Net hotspot on several devices in my home. I have a two story house and would like to keep the Hotspot in one location and add a booster/extender to reach the upstairs device.
Questions
29
2
0
Need to use this att Alcatel phone with qlink is it possible without fulfilling my obligations that I knew nothing about til after purchase
Questions
19
1
0
Hello, we just signed up for the BJs and AT&T deal and it sounds like a scam where we get new phones and gift cards.. we have not received our new phones yet but would like to cancel this deal. Can we do so?
Questions
1.2K
8
0
Accepted Solution
Official Solution
I am overseas and have lost my iphone. I would like to upgrade using one of the available programs. Unfortunately there is no email contact for AT&T to check into this. Any suggestions? Thanks!
Questions
17
2
0
Let us help protect you from unwanted calls, text messages and spam.
Whether you need to suspend service for personal reasons or your device was stolen, we're here to help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
THE ONLY REASON WHY I STILL HAVE AT&T is because my roomate pays the bill. so, it's not by choice that i use your wifi and intetnet. if it were me paying for it, id cancel in a heartbeat. u people ought to be ashamed o fb yourselves. there was no need to cancel oan and newsmax!!
Questions
• Clubhouse
5
0
0
I want to leave a positive feedback for a customer service representative I called today on the phone. How do I go about doing so?
Questions
• Wireless
3
0
0
Am I wasting my time, yours. ?? So very sorry. My landline of OVER 45 years ha not been working for weeks.PLEASE don’t ask me to check my interface: that’s the very first thing I do when I have no service. I am now in emergency status, missing medical appointments and no communication being left on
Questions
• Home Phone
3
0
0
There are people out here telling us that Newsmax has been cancelled because of money issues (not true) and is being replaced by a more "right leaning news agency" anyway - which isn't the point. It's about cancelling (Edited per community guidelines) viewpoints. We are becoming a dictatorial state
Questions
• Clubhouse
9
0
I'm unable to use the forgot password option on my currently.att.yahoo email. The error says there is not enough information to do so. ATT support doesn't seem to even know how to support currently.att.yahoo emails. most of the support people I've spoken to don't even know about it. Has
Questions
14
0
0
I just got a new computer and am trying to log in to my sbcglobal.net account. but have had no luck.
Questions
15
0
0
Accepted Solution
Official Solution
Closed
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
6.5K
94
Accepted Solution
Official Solution
My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?
Questions
• Internet
1.3K
4
0
Accepted Solution
Official Solution
We do not have a dialtone at this time. Just started this problem again today. We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.
Questions
• Home Phone
1.1K
12
0
Accepted Solution
Official Solution
I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?
Questions
• Internet
734
1
0
Accepted Solution
Official Solution
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
407
1
0
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.