Other Phones & Devices
Learn about the wide range of devices you can use with AT&T.
Shutoff 4G modem after multiple assurances it would not be
I have a Cradlepoint router with 4G modem that I have used over AT&T for many years at a remote rural location where the cell network is the only possible internet access. When the 3G shutdown was pending in February, the device was listed as compatible after the shutdown on their network. I cal
USB800 IP Passthrough?
Is there a way to configure the USB800 for IP Passthrough? Even in IPPT mode, the device connected to the USB800 gets a private 10. number. When connected to a router, I am having trouble with double NAT. Is there a mode where the USB800 passes the public IP address to the device
Mother's Day Gift Idea from the AT&T Community
Say thanks to the mom in your life If you're like me, you're probably shopping a bit early to get the special person in your life a mother’s gift. If your boo, mom, or grandmother is into technology and you're not sure what to get, how about getting them one of the latest smartphones from A
USBconnect Device Connection Issue
We have a USBconnect Device that is set up on our personal laptop and works fine. The Device will access our personal laptop but when we move the same device to my work Laptop the device will not connect to the internet. Could there be a firewall issue on my work laptop that is not allowing t
Can't install Inseego USB800 drivers in Windows 10
Hi: I'm not an AT&T customer. I have a USB800 dongle here, and some of the drivers don't install. They're supposed to install automatically. I tried forcing Device Manager to install the files that someone gave me, but it constantly reports that there are no appropriate driver files. Is t
Why does AT&T claim my phone is not 4G VoLTE compatible when it is?
I have a Unihertz, Jelly 2 phone which is 4G VoLTE. Unihertz confirmed they have already provided AT&T the proper IMEI numbers. AT&T is going to fully switch to 4G VoLTE by 22 Feb 2022 and I've already been using 4G VoLTE on the local AT&T network for some time. The phone wo
USB800 web interface glitches when used outside USA?
Hi everyone: I have an unlocked Inseego USB800 dongle running the latest firmware/software. When I use it in other countries, I get a connection, but there are glitches. For starters: - In the web interface, the IP address listed is 0.0.0.0 , for example. - It doesn't display any subnet mask
How to change a replacement AT&T SIM card
Phone Not Working After Moving SIM Card Got a new phone? Want to switch between phones? No matter what the reason, changing out the SIM card and getting your phone working is very easy. Swap SIM card To swap a SIM, sign in to your myAT&T account to complete the following steps. If you’re
Wifi not working again
This is the 2nd time I have had no wifi in my ***2019 Dodge Durango GT plus***. The first time I took to the dealer and they did an update. It worked for about a month, now it has been 3 weeks with no wifi again, dealer says my phone is no longer compatible and they have no idea how to fix it, yet I
Unauthorized use of mobile device (netgear nighthawk)
I purchased a netgear nighthawk from a local store (Record and Sound) in Jackson, AL. After a year of working fine all of a sudden it's reported stolen by that store. I paid full price for the device, which legally made the device mine. What can I do?
Unlock Nighthawk M1
I have received an unlock code from ATT to unlock my Nighthawk mobile router (hotspot) Instructions say to use "non ATT" sim card. I did using a friends Verizon sim card. Unlock did not work following instructions provided. ATT customer support says the verizon sim card used has to recognize the
Free Cell Phone Booster to replace 3g microcell
Dear ATT, In March, I tried to follow the instructions in an email I received from ATT to accept my new cell phone booster(s) [I have two]. I followed the instructions, succeeded in the authentication to my phone, and then I received a message “something went wrong” call us
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