Other Phones & Devices

I am unable to access my sbcglobal.net account, it goes not recognize my last name or zip code when I try to recover my password. The answers I give for the security questions aren't working either.  I've had the account for almost 20 years and if I get logged out on my phone I will no longer

I have an att prepaid Hotspot plan and called customer service on 2/2/23 and while waiting the advertisement automated message offers a $55 100gb plan best value plan I immediately told agent I wanted that plan since I'm currently paying $55 for 50 gb plan he advised that was not an offered plan tha

Buddy gifted me his old phone. Code provided on approval generates an error when trying to unlock. Not sure of the 'eight digit' portion of the instructions is generic, but he sent me a 16 digit code. We've reviewed the email together and it does not work. Given the threat of the phone being locked

I have a dual band router - ATT U-Verse. I bought a smart bulb for a living room lamp and it needs a 2.4ghz signal. The app for the bulb only detects the 5ghz. I set up the guest (2.4) part and I get 'connected without internet'. Any ideas?

Never ever i have experienced such a bad service I had raised a request for new connection they said next day max 2 days they will take to deliver it next day when i called they said its delivered and on checking address it was wrong address they delivered it to post that it took around an hr to

My old SIM card became defective and today I picked up a new SIM card at the AT&T store. Now the car is asking me to configure the APN for the card/car. AT&T sent me to my car dealer who showed me the manual where it says this can only be done by the service provider. Tech support also sent

Is there a current internet outage affecting Wildwood Lane, Clinton, LA? And if so, what is estimated time of restoration?

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

I want to sell my old iPhone on ebay. I've completed the unlock request, and it has been approved.  The instructions now say to complete the unlock below:  Using a Non-AT&T SIM Card: 1. Remove your SIM card and insert the new SIM card. 2. Complete the setup process. Usin

I have lost access to my bellsouth email account - I was prompted to answer my security questions but I could not remember the responses (I set them about 10 years ago). I spoke with a support person about 3 months ago and he managed to get me back in, but it's happened again and this time the suppo

I was told to send my damaged phone bc it was under warranty.  I sent the phone recieved a new phone , then AT&T sent the damaged phone back stating that it was not under warranty and that I would be charged $700. I have tried since Nov. 22 yo resolve this..no luck at all. I WOULDN'T RECOM