Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Pickup

Currently the only ID I have right now is my College ID card. Can I use that to pickup my phone or do I have to bring my State ID ?

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Lumia 640 Unlock

Hi. I have AT&T Version of Lumia 640(RM-1073) In korea. I want to unlock device and use korea service provider. because I can't use or signup at&t in korea. But my request gets denied when I confirm my request. Is there any way to unlock my phone?

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Porting phone number from AT&T to Google Voice

I am trying to port my AT&T wireless number to Google Voice. I have requested a transfer pin on the AT&T site, started the transfer process at google voice, but the process fails (apparently because of "bad account number"). I have tried twice with the same result. I got my account number st

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Help connecting my computer to my Netgear Hotspot

I am not able to connect my computer to my Netgear Hotspot, it has an x on the wifi symbol when I try to connect to my hotspot. Is there a setting on the hotspot to allow more than one device?

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Smartphone certification on AT&T Network

We have developed a high-security dual-boot phone using the Bittium's TM2C phone (from Finland), however, when we put the AT&T SIM card in, the phone will not connect to the network. We now understand that we have to get the device certified with AT&T but we are not sure where to start.

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Data

How can I see if my other business lines are using their data for??

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Data

How can I see with my other business lines are using data for?

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Unlock status

My neighbor gave me her phone, locked to AT&T. Phone is locked but paid off 4 years ago. My request and the owner of the phone requests continually get denied. I took the phone into ATT shop and they tried. Still denied. Why? So frustrating. 

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Unlocked dumb phones.

Older once compliant LTE devices. Network no longer fully supporting many newer unlocked dumb phones. Now that has always been the case somewhat, but they all did it & made it a point to say its new.

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Cingular flex phone

Why is Cingular flex phone so much cheaper than Cingular Flip 4. Is the flip 4 better than the flex phone?

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What kind of Internet speed should I expect with MR6500?

Just set up the hotspot. What Internet speed is expected & what is the best website to use?

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Please provide engineering advise

We need to temporarily raise some telecommunication lines to allow the delivery of a modular structure. The structure needs a 17' clearance and the telecommunication lines appear to be lower than that. I would like to discuss what can and can't be done to temporarily raise those lines at the time of

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2.4 gigahertz smart devices

I upgraded my aunt's router to a newer one she had in her closet. Now the DSL will not support the smart plugs which require 2.4 gigahertz. I believe I should be able to set the Internet at 2.4 gigahertz. when I go into device configuration I am unable to continue to set that up. Today I am having t

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AT&T wasted my time and money

Scheduled an appointment for fiber installation for my small business in Stockton, CA. After no call and no show, I called customer support. The representative was very nice and she sympathized with me. She scheduled another appointment for me. Second time also no call and no show. You would think a

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Getting unlock denied because att didn't sell or activate it.

Getting unlock denied because att didnt sell or activate it. Now, how to get an actual human at att to manually add the IMEI. I meet all the requirements to have my device unlocked. Microsoft Surface DUO.

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ATT Fiber Issues

ATT has installed fiber in my neighborhood. My yard is apparently the center of everything. Several months ago, they tore up my yard and cut my cable with Comcast. Comcast fixed that ... but I still have holes in my yard, parts where my concrete curb was damaged, they filled some holes with rocks an

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Text/call log

I am trying to see my text and call log data from my AT&T app and it only shows me usage data as a whole under inverse data. Why is that happening?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Phone trade in.

I recently traded in my ZFlip 3. I was given $1,000.00 for my trade. I purchased a S23 Ultra for $1,199.00. I'm using the next plan for 36 months. If I chose to pay the phone off in three months, how much will I owe? I think I'll owe less than $199.00. Is this correct?

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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