Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Porn sites group message - how to block text messages?

I am on a group message, I have blocked all callers, but continue to receive text messages from numbers and emails. How do I get this off my phone? (Iphone 11)

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how do I go about changing my ATT bundle billing and droping some services?

I currently have a bundle billing and want to drop land line and ipad services. I was appraised that this will minimally alter the monthly charges from my current ATT bill. I am concerned that this may interrup services since I have had terrible problems in the past with ATT services customer suppo

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Old phone trade in

I've never felt so cheated they promised me 800 credit towards a new phone if I trade in my old phone in working condition. Now a year later I never got any credits and they want me to pay full price for a phone I can't afford. They knew I was signing up under the promotion and offered me like the c

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AT&T and South African MTN

Hello. I would like to ask that if I bought an AT&T cellphone and used my South African MTN network provide, would it work? Back in my country I requested they open a roaming service for me and currently my said "MTN Simcard" is Roaming on AT&T. 

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Cell phone tower NOISE

Cell Phone Tower Noise We are having this same issue: we have lived next to (around 500 ft from) a cell phone tower for three years. We have never had any issues, until the last few weeks. There now is a high-pitched, constant noise being emitted from the tower. Just loud enough that I can hear it

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What is the difference between the two insurance plans that I have on my account?

I have two insurance plans on my bill? Protect Advantage Insurance for 4 and Protect Advantage Support Services for 4. I've tried unsuccessfully to find details for each on the website and I suspect I may be over insured.

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AT&T iPhone not getting texts from Verizon Android users

Good evening, we switched as a family to AT&T on 2/9 from Spectrum. The process was 6 hours long in all to be able to use our phones. By the next day at 6 p.m., not even 24 hours later, we were no longer getting ANY text messages from Verizon Android users, we can receive a picture but not worde

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Transfer password

If I am transferring my number and they asking for a password/code, where do I find that at?

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Can I unlock an MF 985 sold in the US for use now in the UK?

I have been given an MF 985 by the family of a now deceased friend. He bought it in the US in 2018 and used it till 2019 while he lived there. He paid a subscription from Nov 2018 till Oct 2019. I live in the UK and would like to use it here but I need to unlock it from the AT&T network. I have

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Extreme Anger Issues

On Friday, February 17, 2023 I had just visited my doctor for extremely high blood pressure. Since we were so close to the AT&T store at 1002 N. Collins in Arlington we drove to see Jason Ratliff who had a few days earlier assisted us. As we walked in at about 2:15pm store manager BOB wanted t

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Cannot get POP to work on my laptop using Outlook 365

I am using these settings to set POP up on laptop. Server - pop.mail.yahoo.com Port - 995 Requires SSL - Yes Outgoing Mail (SMTP) Server Server - smtp.mail.yahoo.com Port - 465 or 587 Requires SSL - Yes Requires TLS - Yes (if available) Requires authentication - Yes

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Incoming calls going straight to voicemail

iPhone 13 Pro—— 2 unique phones Having tried all the obvious things (focus, do not disturb, allowing all callers, etc) I get some callers.  The rest all go to voicemail without notifying me.  This I was not a problem in an earlier version I believe. thoughts to receive all Calls?&nbs

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ATTs ordering and installation issues.

Initial order with ATT was cancelled because there was already an ATT service active on the address. There was no notification sent out about the order cancellation. They even sent the equipment to the address even when they cancelled the order. Again no notification when they cancelled the order.

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Not getting call waiting notifications

My Calypso 3 phone is not letting me know by sound notification that someone else is calling when I am actively on a call.

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No radio

My radio is off and greyed out????

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U-verse guid

My U-verse overnight now won’t let me record more than 2 shows. Conflict with shows that are “no info available @“.

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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