Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Error while try to unlock my device

I already checked and my device is eligible to unlock when I fill out the information in the web to unlock my device I get this error "The account info you provided doesn’t match our records. Please try again." I already triple check the info and everything is fine any suggestion why this error s

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unlock my phone

I used the unlock code for my phone to many times. How can i unlock my phone now

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Block Text Message Phone Number

I have a AT&T Cingular Flip 3 (Q28A) phone and want to block a number of text message phone numbers in my Text Log. How is this done?

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ATT keeps sending me the incorrect trade-in return box/label

On 1/29 I ordered a new phone to be delivered by ATT Direct or whatever that service is called and ultimately had to cancel due to the big winter storm. On 2/2 I did a different order for in store pick up. I for sure selected the option to print a return label vs them sending me a box, but I never r

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Phone compatibility question

I am curious as to the procedure for how a new phone can be added to the "approved list of phones". Obviously the phone must be capable of supporting the radio bands & protocols of the AT&T network (5G: n5, n77, n260 - 4G LTE-FDD: 2,4,5,12,17,66) as well as VoLTE. Other bands are used by AT

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MCK code for samsung Note 10

I have samsung Note 10, and it ask me MCK code. Please help @ATTHelp

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Allworx internet based work phone times out

My wife's company supplies her an Allworx internet based phone to work from home. When it first boots up it will work for only a couple of minutes, then it will stop receiving and sending calls, yet it continues to have a dial tone. Other employees use hotspots from other cellular companies with no

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IFWA-40

I have received my device unlock code but after I insert foreign SIM card how and where do I enter it?

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Switching my verizon phone to use my AT&T sim card with

How do i use my AT&T sim card on a verizon phone?

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I have multiple Quectel EC25-AF-FD modems, some connect via AT&T SIM cards and some do not (even with the same SIM cards).

As stated in the title I have multiple Quectel EC25-AF-FD modems, they all work with T-Mobile SIMs.  They are supposed to be compatible with AT&T,  and some connect with no problem but others do not.  I've checked that the hardware versions are the same,  the firmware versio

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How to remove old wires and boxes?

I have duplexes on 6th Street in Los Angeles where in the back of the buildings there are accumulations of years worth of phone cables and boxes. How do I get AT&T to remove the dead and absolete ones?  This is my second posting.  Joseph B.  [email scrubbed]

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Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

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ATT BMG 210 Router - South Florida

I am a Internet only U VERSE customer in South Florida. My ATT owned router is the ever ubiquitous BMG 210. Works fine. Does anyone know the DNS settings to permanently change to Cloudflare? My on line research shows ATT actively blocking any Cloudflare connections. Hit me with your c

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Can we please get AT&T Fiber at McKinley Blvd, Alton?

Need to update AT&T service on Mckinley Blvd. There's tons of single family homes, and yet the only AT&T internet service is 50Mbps. That is not fast enough for anyone who works from home. Please install a fiber line soon!

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Using Orbi wifi mesh CBR40 with satellite with ATT modem/router BGW-320

I recently switched to ATT fiber from Xfinity. I currently use my own modem+router combo (CBR40). The AT&T Fiber self-install kit came with BGW-320. From my understanding, my orbit is not a router-only device. Can I connect the AT&T fiber modem to use router capabilities inside my orbi? And

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Cannot get POP to work on my laptop using Outlook 365

I am using these settings to set POP up on laptop. Server - pop.mail.yahoo.com Port - 995 Requires SSL - Yes Outgoing Mail (SMTP) Server Server - smtp.mail.yahoo.com Port - 465 or 587 Requires SSL - Yes Requires TLS - Yes (if available) Requires authentication - Yes

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.