Other Phones & Devices

I tired to submit unlock request via https://www.att.com/deviceunlock/ but the web page said, “We can't unlock this device for you because we didn't sell or activate it.” at the step 2. Could you please advise me what happened on my device? My device is; Surface Duo (AT&T locked) Model 1930 Rega

Hi I purchased 2 phones from Amazon that were with carrier AT&T. I paid full price, but I am receiving a message that says 'It looks like your device is on an installment plan and you haven’t paid it off yet. Follow these steps to pay off your installment plan early. Then, wait 48 hours

I am trying to get an iPhone on my account unlocked. While it is being unlocked, will the phone be able to use? This may be a dumb question but I know nothing about it.

Upgraded my daughters phone and they sent me a USPS return label send in her trade in device. I thought that was strange since the instructions said to drop it at a UPS location, so I did an online chat. CS rep told me I can just take to my local store and turn in my device there. I assume it would

I cannot get anyone to assist me with the resolution to this problem I have spoken with customer service, the trade-in department. Neither of these folks (who are very pleasant) can help me. I returned four i-phones upon receipt of my new phones from ATT. I switched from Sprint to save money. Howev

Is the Asus Zenfone 9 compatible with AT&T? It's not in the list of compatible devices, but it's very new. On Asus's Amazon page, it says it's AT&T band compatible, but I'm not sure if AT&T allows that device or not. Are there any missing bands it should have for good compatibility?

Received a Moto G Pure for Christmas. Was fully purchased at Target. Have gone through all unlock steps and it was denied. Att customer service keeps telling me that Target has to unlock it or Motorola has to. Target says it's att, Motorola says att needs to give me a Subsidy unlock code, but custom

So I called on 12/27/22 to obtain more info on the upgrade program to change my phone out to the Galaxy S22 Ultra 512GB model. I was told if I trade in my Galaxy note 8 it would be a $1000 bill credit, which I also verified online.  The rep I spoke with by the name of Vaine gave me all this i

I just get my credit card with 1000 credit, its been only 1 wk, can i use my credit card to buy a ph n 2 line without any deposits?

Hola que tal. Me encuentro en México. Hace cerca de tres meses ya, adquirí un dispositivo Iphone en USA. Y al momento de regresar a México, decidí utilizarlo en otra compañia. El problema es que al momento de solicitar el desbloqueo, me aparece la leyenda de ¨Looks like the device you want to unloc