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Network Coverage

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Signal Decrease Last Month

I have been a wireless customer for about 5 years now, we have 5G coverage and it has been great. In the last month, I have had only one bar of 5G at home, and the phone will switch to LTE with one to two bars of coverage.   At work, I have one bar LTE and most of the time my text messages

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DO NOT SIGN UP WITH AT&T!!!

I use my phone for work which I absolutely need service in the city which shouldn't be asking too much but apparently it is! Now this is affecting me making money to support my family not to mention pay the $100 per month phone bill! Since I am still paying on my phone I am stuck with this worthless

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Network not working

what happens to my account when my phone is not receiving at&t network anymore? I purchase my phone from at&t and was still making payments on the phone and it was active, and the other day it just stop working, I went to the at&t store and I was told that my phone was not in their netwo

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Report a Dead Zone

The neighborhood near 9510 N Macrum Ave in Portland OR has a dead zone.  My AT&T cell phone drops navigation there and I can't even pull up a web page on 4G or LTE in that area.  The dead zone that I'm aware of covers about 3 blocks surrounding that address, but there may be more area with problems.

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Poor Service

I've always had great AT&T service in the 21102 zip code but over the past month it's terrible. My phone is on an AT&T business account and all users in my company are experiencing the poor service. My family is on a personal/individual plan and also have noticed the decrease in service and

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Is Alaska considered part of the US on an ATT Unlimited Plus Multiline plan?

Is Alaska considered part of the US on an ATT unlimite plus multiline plan? Cust. svc says no, your domestic coverage map says yes (certain areas).  Is there a charge for domestic calls, say from AK to lower 48?  Also, is there a charge for texting in either direction?

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New Service and legal terms and agreements

I don’t agree with the terms and conditions that they’re giving me on my account service wise or legal wise and it said that if you didn’t agree to hit contact us and I did, but it’s not giving me the option to get or communicate where I need to or I’m not getting the option to hit you know disagree

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Horrible Reception and Slow Data Speeds

I recently switched to AT&T from T-Mobile 4 lines. I have had nothing but issues with slow data speeds and reception. I go to places that I’ve usually always go to and never had problems with T-Mobile. In the city of Downey, CA and in the city of South Gate, CA. At my house I don’t have good rec

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how to report a celluar tower outage

I live in a remote area but usually have good cell service. However, over the last couple of days, it has been around one bar or drops to No Service.     So I can't make phone calls. How can I report the outage on line?  I have satellite internet so can get online but c

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Unable to make or receive calls on Airtel sim

Hi, I am.unable to make or receive calls on Airtel international roaming at US. But data is working. My phone is Xiaomi 11 Lite NE. Kindly help.

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Numbersync gets deactivated and can't make it work again. (this is a repost to get chat started again)

Numbersync randomly deactivates. Last time it happened was a few days ago, but I was able to just set it up again. Then it happened this morning, but I can't make it activate again. The process begins, but it hangs on the phone every time (pictured frozen loader). Sometimes it will go to the next sc

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 • Wireless

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Updating my grandfathered plan?

Hi all, I'm paying $107 per month for an old grandfathered "AT&T Unlimited Choice II Multi Line" plan.  We have 4 family members on the plan.  We also pay $20 per phone for the "access" fee.  And we get a $10 discount for the auto pay.   For the last few years we've bee

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 • Wireless

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AT&T fiber 300 cable replacement

Hi does anyone know what the black cable connected to my AT&T fiber service box called? It got damaged and I need a replacement. It is not the white fiber cable 2nd image I found on the internet(better view)

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 • Internet

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ATT won't send me a return lable for my devie

I don't know why I can't get ATT to send me a return label for my new device. I chatted with them multiple times and they said they would send me a label but nothing happens.  I checked junk mail folder and there is nothing there.  I don't want to go to a store or talk to someone online I

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 • Wireless

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Lied to about Visa Gift Card that never arrives

Just as I thought, I am not the only customer that got lied to and never received their Visa Gift Card. For almost a year ATT was laying the cables in the ground in the newer community we moved into.  They screwed up so many peoples lawns, most my neighbors refused to upgrade, the few that did

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 • Internet

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Service suspended

Hi, Due to some confusion, AT&T suspended my account because they dint ‘apparently’ receive a phone I sent in as part of the trade in. Account was suspended. Things have been sorted, account all paid up. However, it’s been 5 hours I still don’t have service. How long does it take to restore serv

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 • Wireless

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Trending Accepted Solutions

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

1.3K

8

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

497

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

366

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

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