Network Coverage

My location (Northridge, CA) on the AT&T 5G coverage map (all around 20 mile radius) shows dark blue (represnting 5G+) but that's not the case.  I'm getting "5Ge" which is not a true "5G+" speed.  I'm only getting 2 Mbps download and 2Mbps upload speeds.  I upgraded my phone to i

I live in area code 37387, and there is a tower directly in front of my house putting off a very loud, high pitched sound. I can even hear the sound from inside my home. I would appreciate it very much if this matter could be resolved!

I’ve never had a problem with my service. In the last month or so it goes off so many times a day!! My phone goes to SOS. This is so frustrating. I’ve check tower outage in the area. Seems it’s all fine. This is not great for me. As we only have cell phones to use. No land line. What’s going on??!!

My wireless phone keeps kicking me off my mobile network. I can't make or receive calls, texts, or use the internet. Also in my sim card status in my phone settings keeps saying mobile network state disconnected. How can I fix this issue and restore my mobile network?

My iPhone 14 pro max has terrible reception since I switched to AT&T. I had Apple verify it isn’t a problem with the phone, what should I do? For reference, this is one of 4 lines in my family.  I’m the only one experiencing issues. 

How do I report a cellphone tower that is down ?

Learn why Wi-Fi Calling may not be working and how to fix You would think setting up Wi-Fi means you automatically have Wi-Fi Calling. It does not. Wi-Fi and Wi-Fi Calling are two separate features. Wi-Fi Calling must be set up and activated before it can be used. Below you'll see an image of Wi-Fi

Back in 2022 I had 5G+ on my iPhone SE 2022 but there something wrong with it so i paid it off and got the iPhone 14 pro max and I haven’t see a 5G plus in 6 months I have reset my phone and everything and ask Att reps do they know what’s up. They said there was a new tower on main st. I thought it

My iPhone 14 pro suddenly stopped being able to call landlines. It can call and text other ATT cell phones, but cannot call or text landlines, not ATT cell phones. I can call anywhere I could not call before  if I turn on Wi-Fi calling. I have done all possible Apple fixes. My home internet ph

I rely on texts from eDispatch to alert me to fire department calls. In January 2023, I stopped receiving texts for emergency calls. The tech team at eDispatch indicates that texts to my phone are being blocked by AT&T. Their servers monitor text status and texts to my phone are either delayed o