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Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

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The Dang AT&T Signal In Rural Areas - Information from the AT&T Community

Learn why your wireless signal is weak in some areas and not in others Rural areas are very different from the city. In areas like Dallas, your neighbor is a stone's throw away. In Rural areas like Smiley Texas, your neighbor could be a few miles away. More people live in a square mile in a big c

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Wireless Signal

Starting a couple of months ago, my family's cellphones keep losing signal. All phones are up to date on software, and are restarted daily. Im a 10+ year customer off AT&T and haven't experienced problems like this in the past. Has AT&T become such a low end service provider that their to

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Active Armor Assistance

My Network is being Hacked

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5G+ on Brookside Ave in Freeport, NY

When are residents going to get 5G+ on Brookside Ave in Freeport, NY? We have 5G E, and only 2 bars available across most of the street.

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Vast account for att vendors help

I am a vendor for att Trying to get the vast app used for asset tracking

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Tengo un IPhone 11 Pro Max

El iPhone me lo regalaron Un amigo el teléfono no tienen deuda sólo que está anclado bajo su cuenta pero el iPhone no está en lista negra sólo que está bajo una cuenta telefónica …… intentamos llamar pero le dijeron que tenía que

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All incoming calls go straight to voicemail.

All incoming calls go straight to voicemail. This has happened on my old phone which was a galaxy S 10, my current phone is an iPhone 12. This proves that it isn’t any sitting on the phone and it is the fault of AT&T. I’ve tried all the troubleshooting with them on the phone and online, none of

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No phone service in school where I work

Here's my problem...emailed to At&T manager and still issued not resolved nor am I compensated. Good Evening Mr. Matus, I hope all is well. I have a great concern regarding my cell phone

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Service around Long Beach Airport

When are you going to fix the poor service near Long Beach (CA) airport?  I have constant dropped calls, no service and no data.  The issues happen on Spring street between Temple and Bellflower, on Clark between Spring and Wardlow, on Wardlow between Lakewood and Bellflower.  I have reported these

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734

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A Tower But No Service Provided

There is a tower 250 yards from my house (71749), but when I required about switching to AT&T, I was told my area is being developed, but couldn't be provided with  a n answer as to when service would be available.  Can anyone provide that info? It would be very helpful in my decision

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Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

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 • Wireless

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Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

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 • Wireless

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Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

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 • Wireless

4

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How long does it take att to turn service on and apply 50 percent credit

I was told I had a credit of 243 dollars just to pay more then half of my past due and service will be restored. I paid everything I needed to but myAT&T app shows I still owe the 243 dollars that inwas credited for being loyal customer ? How long once I have paid the amount I needed to for the

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 • Wireless

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The dlp 73510 is labeled as expandable on the At&t site. It is not.

The dlp 73510 comes with five handsets which is the maximum number that it will accept. You cannot add more later.

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 • Home Phone

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Can not make or receive calls or texts on Fusion Z (V340U) phone

I have a AT&T Fusion Z (V340U) and I cannot sent out any calls or texts from the phone. The phone indicated there's no service & when I try to call out it says both the Cellular network & the Mobile network are unavailable. I am able to use the wifi feature on the phone though to access

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 • Wireless

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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19

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

532

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

461

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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