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Issues with 5Ge not connecting to the Internet

Hi, I have been having issues all week with my iPhone 8+ not connecting to the Internet. The only difference between my phone and my families phones is that mine shows 5Ge. AT&T has not been any help with this problem. Bobbie

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AT&T iPhone 14 ProMax is not supporting Airtel Esim

I recently upgraded to AT&T 14 ProMax for my US mobile number which is on a business account. I have a business in India and need to also use a local eSIM from Airtel India.   The mobile phone is not adding the India eSIM.  Can someone help me?

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RF Maintenance Engineer - Radio Frequency Interference

AT&T Mobility’s Radio Frequency Maintenance Engineer program supports our commitment to the performance of the network and our wireless customers. When an electronic device emits interfering signals, it can cause AT&T wireless customers (and potentially, the customers of other wireless carriers) to

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slow data upon cell tower congestion, more towers/equipment please

The areas in question affected are Glamis Off Highway Vehicle area, Anza Borrego State Park Rec Area, and any 'play in the sand' area between the mentioned two places. During the non holiday weekday - and during most any day in June thru Sept., most, if not all cellular network towers are not overbu

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Fusion 5G International Roaming

Hello, I am currently traveling in Japan with my ATT Fusion 5G and Galaxy A51. I have ATT service back in the USA. I bought International Day Pass for both phones.  The Galaxy is working fine and I can do everything like I am in the USA.  The ATT phone cannot call or text but can work on

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Very Slow Upload Speeds

I recently upgraded to the Elite plan. I have noticed at home my upload speeds are horrible day and night. My Downoad speed at night is ok but during the day is slow. Dayrime I usually see 5M down ad .01 up. At night it’s around 20 down and .5 up. As an Elite account holder I am supposed to hav

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connect to ATT cell booster

our iphones no longer auto connect to the ATT cell booster   we  have to go in and out of airplane mode to connect. The support center had me update my iphone to IOS16  now the undated phone won't connect at all.  The support center does not have a resolution. Every time I cal

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Recent galaxy S22 update

Anybody know about this version S901USQU2BVK1?

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No Wi-Fi in our office for AT&T users

In our downtown office, those of us using AT&T have to step outside to send texts and to complete calls. We have Wi-Fi Calling enabled on our phones and it still happens. The others in our office using other carriers do not experience this problem, so it is an issue with AT&T. It is highly

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Apn

Will changing my apn make my phone compatible with att ?

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Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

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 • Wireless

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Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

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 • Wireless

4

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How long does it take att to turn service on and apply 50 percent credit

I was told I had a credit of 243 dollars just to pay more then half of my past due and service will be restored. I paid everything I needed to but myAT&T app shows I still owe the 243 dollars that inwas credited for being loyal customer ? How long once I have paid the amount I needed to for the

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 • Wireless

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The dlp 73510 is labeled as expandable on the At&t site. It is not.

The dlp 73510 comes with five handsets which is the maximum number that it will accept. You cannot add more later.

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 • Home Phone

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Can not make or receive calls or texts on Fusion Z (V340U) phone

I have a AT&T Fusion Z (V340U) and I cannot sent out any calls or texts from the phone. The phone indicated there's no service & when I try to call out it says both the Cellular network & the Mobile network are unavailable. I am able to use the wifi feature on the phone though to access

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 • Wireless

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Can a Prepaid account get an esim?

I need to get an esim so I can use 1 phone for my 2 numbers. I am trying to stay on a prepaid account and was wondering if AT&T will let you have an esim. My company I'm using right now does not do that for prepaid so before I switch I want to make sure I can do that

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 • Wireless

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

532

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

461

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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