Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

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Cell Service Going Downhill: Need Help

I’ve had my own AT&T plan for almost 10 years. Prior to that I was on a family plan since 2010. I have never had so many issues with calls dropping or connection issues as I have been within the last 12 or so months. I used to feel proud to have AT&T and their service but now I’m questioning

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I have poor service at my house. Dropped calls, etc.

This poor service started a month ago. I was told it was a faulty tower, but there is no record of tower issues in my area. I reset all network options and I still have 1 bar or less. I have a Samsung S21fe

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some calls are automatically going to att voice mail without number displaying

my visual voicemail stop working now some of my call are automatically going to att voicemail and no telephone is is displaying as a call

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Cannot call an 866 phone number

When I try to call a phone number with an 866 area code, it immediately hangs up. My wife is able to call the same number and it goes through...?

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Report dead zone

How do I report a dead zone in my area? It's only like a half block radius, but my new office is right dead center in the middle of it.  I'm about a heartbeat away from leaving ATT over this honestly.

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coverage are while in Baja California and Mexico

I wanted to know the coverage area while attending Baja California and Mexico. I also wanted to know if the IP I'll be reserving while using the hotspot will be a US IP address or will it pick up a Baja California or Mexico IP?  I'm considering on purchasing a MiFi product.

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Receiving calls on my ATT International Day Pass

I am travelling to Europe and using ATT International Day Pass. Can my friends in Europe call my US number without incurring an international fee?

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About Lifeline service

Does AT&T have Lifeline wireless phone service?

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5G never works

I use a Fold 3 5G and my wife uses the Galaxy S22 Ultra. As far as I'm aware we've selected the highest tier of unlimited service. My wife, myself, and everyone I've ever talked to all have the same complaint: 5G NEVER works. I mean NOT AT ALL. We All wait for our phones to time out on a 5G attempt

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Wi-Fi Calling when abroad

Hello, I am a T-Mobile customer and I’m wanting to move to AT&T as the coverage is better where I have my vacation home in Florida. I primarily live in the United Kingdom, when I’m in the UK my USA T-Mobile network name is either T-Mobile Wi-Fi calling when I’m on Wi-Fi OR it’ll say T-Mobi

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HBO Max Issue

Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited

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How long Samsung Galaxy S22 Ultra (ATT) firmware update to Android 13 UI 5.1?

My Phone Samsung Galaxy S22 Ultra (ATT) last update Security patch level August 1 2022 ! Didn't get new update!

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Free preview of Showtime and TMC

​Free Preview Begins: March 23, 2023 (Thursday)​ ​Free Preview Ends: March 26, 2023 (Sunday)​ ​If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them.​ I believe the only channels excl

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Old network charged me 600+ for cancellation and device

I switched to att/ First net and was told my cancellation fee and device would be returned. Sprint my old carrier just charged me for both and I do not even have my device anymore. What can I do?? I called att customer service and sprint. They opened a ticket but I am at a lost. I have the sales rep

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You've tried to unlock this device too many times. Wait 30 days and then submit a new request

It's my first time requesting for this device so it doesn't make sense that I'm unable to get it unlocked. Is there any solution to this?

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watch my U-Verse TV through the Oculus Go

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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