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Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

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Poor cellular network signal in Longmont and Boulder

I have been an ATT customer for 8 years now and will finally be switching. The service around Longmont, Boulder, Frederick, and Firestone is terrible. I am in the cities and towns and only get 1-2 bars.  At my home, I have 1-3 bars.  Dropped calls, robotic voices, and choppy voice serv

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165

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2021 RAM LIMITED LONGHORN WIFI

I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T

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Switch carriers

I have t-mobile I just signed up with them I traded my iPhone 11 for iPhone 14 I just got it last week or two and it is still in perfect condition but I am not happy with t-mobile service and I was told I could switch to y’all and y’all could pay t-mobile off for the phone I have and I could pay y’a

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Cannot get Galaxy S22 to work in Germany for calling. ATT has not gotten back to me for 7 days.

I am in Germany. I have a Galaxy s22. I was assured it would work in Germany. I can use data, text, but cannot make or receive calls. I have spoken to chat (multiple times) and done all the steps (turning off, resets on their end, reset network setting on my end, taking sim card out and putting back

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Unlock a phone with different device.

No more sim restrictions but still SOS. How can i fix it?

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5G phone using 4G LTE when no 5G available.

Will a 5G phone with no 5G available and running on a 4G LTE service keep searching for a 5G signal? If so does this use more battery and is there any way to stop phone from searching?

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24

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There is obviously something wrong with the Cell tower in Cold Spring, MN!

AT&T service the last 4-6 weeks has been terrible in Cold Spring, MN. Dropped calls, cannot connect, etc... so bad that I have been seriously contemplating changing carriers, along with other members of my family and friends around town. It's simply the tower not working properly. I have attache

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VMWare Horizon Client will not connect using iPhone hotspot.

Can connect using ISP or Verizon hotspot but no go for AT&T. Authenticates but then shows balnk screen and then times out. AT&T is blocking ports used. Why?

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622

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5g - 15mbps tops

I use the phone mostly in 10920, and 10970 area codes, and the 5G speeds are no better that the LTE speeds, infact in some cases they are worse. I have access to about 6 ATT devices and they are all doing the same thing. Also should note at least two of the devices are FIRSTNET sims. What's th

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Signal Strength

I have lived in my house for 15 years and have had no issues with my cell signal. Always with AT&T. Last 4 days I have one bar at most and can’t make calls; but they say there is no issue with any coverage around me. Can anyone help?

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Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

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 • Wireless

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Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

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 • Wireless

2

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How long does it take att to turn service on and apply 50 percent credit

I was told I had a credit of 243 dollars just to pay more then half of my past due and service will be restored. I paid everything I needed to but myAT&T app shows I still owe the 243 dollars that inwas credited for being loyal customer ? How long once I have paid the amount I needed to for the

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 • Wireless

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The dlp 73510 is labeled as expandable on the At&t site. It is not.

The dlp 73510 comes with five handsets which is the maximum number that it will accept. You cannot add more later.

Questions

 • Home Phone

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Can not make or receive calls or texts on Fusion Z (V340U) phone

I have a AT&T Fusion Z (V340U) and I cannot sent out any calls or texts from the phone. The phone indicated there's no service & when I try to call out it says both the Cellular network & the Mobile network are unavailable. I am able to use the wifi feature on the phone though to access

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 • Wireless

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Can a Prepaid account get an esim?

I need to get an esim so I can use 1 phone for my 2 numbers. I am trying to stay on a prepaid account and was wondering if AT&T will let you have an esim. My company I'm using right now does not do that for prepaid so before I switch I want to make sure I can do that

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 • Wireless

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

4.8K

19

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Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

2.6K

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

532

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Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

461

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Accepted Solution

Official Solution

Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

Questions

 • Email

388

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