AT&T Holiday Deals & Gifts - Don't miss these holiday deals on the latest devices!
Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

7.8K

Ask a question

Pinned posts

(0)
No conversations found!
(7696)
Re: Terrible ATT service in SW Florida

I live in Naples and everywhere I go I either have no service at all (zero bars) or I have one bar.  No matter where I am, I am told Verizon has better service than any other phone service in this area, which is really unfortunate because I have 2 phones, a watch, and my cable service through at&t a

Questions

1K

6

0

Long time customer lied to about new service for commissions

We went to the Austintown oh store and worked with a man named Anthony. We asked about the first net first responder program because my wife works as a care coordinator for a kidney care specialist. Anthony said he would need some kind of documentation. My wife had just started this job but worked a

Questions

59

11

0

Consistently Bad Cell Service

My wife and I both experience poor cell service in a couple different zones near our home. I have an iPhone SE (2020) and she has an iPhone 12 mini. When we're driving a stretch of road about a mile and a half from our home, the signal comes and goes (80919 zip code). And a stretch of highway (I-25,

Questions

22

2

0

Airtel Postpaid Number not Working in USA

I am facing problem from last 12 days no service coming. Before that worked fine. Can anyone help me on that?

Questions

17

1

0

Accepted Solution

Official Solution

Dual SIM: Cellular data on one, WiFi calling over cellular on second while traveling

I have an iPhone 14 Pro running IOS 16.x, and I am trying to figure out if it is possible to use WiFi calling over cellular while traveling overseas if I have a second eSIM with international data. I was recently on a trip, and I thought I had everything set up (e.g., no roaming on the iPhone, disa

Questions

69

9

0

Phone is stuck in SOS mode

Both my wife and I's phones are stuck in SOS mode all of the sudden. We have Iphone 13Max. Just updated to 16 software. Both swapped within about 20 minutes of each other. We've restarted and reset network settings several times and nothing works. Of course can't get anyone from AT&T to help bec

Questions

215

1

0

Does the Active Armor VPN cause slow data?

I am on the Unlimited Premium plan and using a iPhone 14 Pro Max running iOS 16.1. I have had slow data speeds most of the time even when I’m on 5G+. Does anyone think that the VPN that comes with Active Armor app has anything to do with it? I don’t know much about VPN’s.

Questions

17

1

0

Airtel roaming in USA, issue with voice calls

Hi There! I am having issues with making or receiving calls. I landed here in the US yesterday. I have tried switch off and on, reset the network settings and also have pulled out the SIM and inserted it back again. Nothing helped yet. I am receiving SMSs but no calls. Can you please help me. My

Questions

22

2

0

Crap service!!!

I am so done with AT&T!!!! Every single time it's one thing or another! My dad has just died and I can't make a SINGLE CALL!!!! I CANT TEXT, NOTHING!!!! I've been lied to, and given the run around too many times!!!!! This is absolutely unacceptable!! We pay our bull on time every single time, an

Questions

25

3

0

Accepted Solution

Official Solution

Live in Canada for 2 years no problem?

I'm an American temporarily working in Canada and I don't want to change phone numbers but the canadian providers can't transfer a US number. Verizon is going to kick me off their service once the first 3 months are up because I spend the majority of my time here. I read online that the ATT prepaid

Questions

373

9

0

Be the first to reply

(232)
How do I add an international day pass?

Every time I click a link for an international day pass, it takes me to a site saying I need to combine all my accounts into one.  I only have one account and the link doesnt work. I really need service and I'm already in Iceland.  I cannot call any service number because I do not have ce

Questions

4

0

0

What’s up with AT&T internet?

Both storms now we’ve lost our internet during the storm and it took days to get reconnected. Going on day six by end of day today. Their handy info page just says sorry we’re working on it. The last update actually had a specific time (3/52am this morning) that it would be restored. Anyone else hav

Questions

 • Internet

4

0

0

Mobile roaming not working

I've been using a prepaid and just a month ago when I'm in Mexico data isn't working. It has an exclamation mark. I already tried restarting my phone and network. I don't know what else to try.

Questions

 • Wireless

4

0

0

Pay as you go.

For the last few years I’ve switched my account from a pay-as-you-go plan to pay monthly plan when I visit the US all I had to do was top up £100 a year. I can’t do that now, why is that?

Questions

 • Wireless

3

0

0

Why can’t i decline protection plan when upgrading

ATT won’t let me bypass the protection option if i choose to decline it. It pops up a warning about how i only have 30 days to enroll… but won’t let me choose the decline option.  Only when i choose one of the protection package does it let me go through.  That is so wrong

Questions

 • Wireless

4

0

0

Can't Access Online Account

I bought a SIM card today at ATT for an ATT mobile hotspot. I tried to access my account online. I entered my "phone number" for the SIM card. (In quotes because it does not allow making phone calls.) And my ZIP code. But then it wanted my billing account number. How would I have any access to th

Questions

 • Wireless

5

0

0

Trending Accepted Solutions

(332)

Accepted Solution

Official Solution

Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

4.8K

19

Accepted Solution

Official Solution

Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

Questions

 • Email

2.6K

41

0

Accepted Solution

Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

532

2

0

Accepted Solution

Official Solution

Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

461

18

Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

420

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.