Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

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5G Cell Coverage highly degraded

Hello, Starting sometime in January, the AT&T 5G coverage at my home (Zip 92123) has degraded to the point where inside the home I can only make emergency calls on Verizon or T-Mobile networks (as per what my phone is saying it's connecting to). A couple of my neighbors are also with AT&T an

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Change carriers

Change att to straight talk

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Lexington KY coverage

Can’t text pictures, sometimes can’t text at all. Service very spotty

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Two decade coverage issues

I have attached two screenshots here. One is of DFW airport, where I work, which includes the area where I specifically spend most of my day. It's a google maps screenshot. The signal on there has been extremely bad for many years now. Probably about at least 7 consecutive years. I can't stream anyt

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Cellular Data stops working or is very slow in frequently visited area.

I have an iPhone 14 Pro which is running on an e-sim. I have unlimited cellular data.  I have been visiting a local market area every morning for years and for the past month my cellular service has stopped working in this area.  My wife's phone, also ATT also on e-sim, will have full bar

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5G Standalone

Your current SIM does not support 5G Standalone. Contact your carrier for more information.

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Best Customer Service EVER!!!!

​​​99% of the posts in regard to calling CS are negative so I had to let everyone know that there ARE great CS agents out there.​​​ ​​​My daughter and I share a wireless account. She has an iPhone 14 she bought from Apple.  She's about to go on tour and will be traveling extensively. 

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Airtel international roaming issues

I’m getting the signal of AT&T , but I’m unable to make calls. It’s says signal failed . I’m in USA , I tried on and off also but no solution

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Worst Decision of my LIFE!!!!

I switched to AT&T last year and this is when my problems began. Started off with a bill that was over double. I have an international calling plan added… every single month I had to call and spend at least 40 hours A WEEK getting my bill adjusted because they would over bill me. This literally

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unlocking my samsung phone i got a error network lock and need a MCK code

im trying to get my Samsung phone to work again. i was a AT&t customer and was switching to TMobile Should not have had to have it unlocked anyway it was paid for before I started service. However we requested a unlock on it like the instructions ask it was approved Somehow in the middle of all

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HBO Max Issue

Its been nearly two weeks since you requested I login to the link you provided and I have still not heard back from AT&T about this issue. I originally commented in this forum March 4th. I have been trying to contact AT&T for months regarding this issue. I have called multiple times, visited

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How long Samsung Galaxy S22 Ultra (ATT) firmware update to Android 13 UI 5.1?

My Phone Samsung Galaxy S22 Ultra (ATT) last update Security patch level August 1 2022 ! Didn't get new update!

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Free preview of Showtime and TMC

​Free Preview Begins: March 23, 2023 (Thursday)​ ​Free Preview Ends: March 26, 2023 (Sunday)​ ​If you're not seeing the channels, press menu, then go to options and find the "hide channels" selection and press 860 or 1860 to go to the channel and unhide them.​ I believe the only channels excl

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Old network charged me 600+ for cancellation and device

I switched to att/ First net and was told my cancellation fee and device would be returned. Sprint my old carrier just charged me for both and I do not even have my device anymore. What can I do?? I called att customer service and sprint. They opened a ticket but I am at a lost. I have the sales rep

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You've tried to unlock this device too many times. Wait 30 days and then submit a new request

It's my first time requesting for this device so it doesn't make sense that I'm unable to get it unlocked. Is there any solution to this?

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watch my U-Verse TV through the Oculus Go

Does anyone have a method that would allow me to watch my U-Verse TV through the Oculus Go? I’m thinking some sort of setup that would allow me to mirror the output of the U-verse receiver inside of the OculusGo. Any suggestions?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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