
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Learn more about AT&T's fast mobile broadband network.
7.9K
Accepted Solution
Official Solution
I currently have the AT&T Unlimited Elite Plan. What existing coverage is provided in The Bahamas on this plan?
Questions
41
1
0
900766 The above verification code should have posted my first comment but the comment disappeared off the device. Need a split screen app to avoid toggling to get verification codes fir comments in the complaint section regarding CREDIT FOR MISSING DAILY SERVICE. THE COMPLAINTS IS, HAVE NOT
Questions
12
1
0
I have a computer with a web server showing images we are creating in a photo shoot. We want our remote client to see them. The computer is attached to a personal hotspot provided by an iPhone which is on the ATT network. When we attach another computer to that hotspot, it can see the web serv
Questions
8
1
0
I want to know how to unlock my second-hand AT&T iPhone but I don't have information about who owns it to be able to unlock it, it has a payment debt and I would like to know if I can create a new billing account to be able to pay the installments
Questions
11
1
0
I have had a sudden decrease in my phone call quality in the last year. I have had to shout so people can hear me. Sometimes my calls go in and out. This is so bad in my home that I only use a land line if I want to ensure a good call quality. Not only is this a problem at my home, but a consistent
Questions
2K
2
0
My family just switched to att and on a family plan. We all have the same phones, samsung s21. My sons phone is the only one that has this problem and we live together so location is not the issue. His phone will go to 5gE ànd nothing will work. Randomly switch to 5g and fine for a minute then back
Questions
1.2K
6
0
There has been a mobile service outage that started on the 13th and has affected both my personal and work mobile. I can't make calls because if I do happen to have a signal it either won't go through or it drops after a few minutes. Pretty hard to join virtual meetings and make business call
Questions
15
0
0
AT&T post paid SIM not registering in Nouakchott. SIM was working fine in UK and France but no data. Map Coverage shows 3G but i cant use it. It wont register to any network. I have tried disabling wifi, restarting phone, resetting network settings and still nothing. I was using data in UK and F
Questions
8
1
0
For the past 2 years my cell service has gone down hill at my house. I’ve tried to just deal with it, but it is to the point that in order to have phone calls, I have to stand by my door with it open and I’m unable to send pictures using cell service. I am about to switch carriers.
Questions
5.1K
26
I am looking at previous post from January 2022. Regarding Jsonsyntaxexception error message, it is now March 2023 and the problem is not resolved. Should I just switch carriers?
Questions
8
1
0
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Keeps getting invalid number error. Is there a way to use this feature without having to copy from the dial screen and paste into the search number box?
Questions
•
Wireless
1
0
0
When I make phone calls, no one can hear me but I can hear them just fine. What can I do to fix this problem.
Questions
•
Wireless
2
0
0
I am trying to install a new router/Modem combo but to do so I need the password for my old AT&T account that I set up 10 or 12 years ago. I have tried to reset my password but I have forgotten the answers to the security questions. And no there is NO option for a temporary password the help p
Questions
•
2
0
0
Our devices keep disconnecting from our home wifi even though our router never shows that it not connected. All lights are solid green but still our devices will connect for about 15 minutes then disconnect for about 5-10minutes for no reason.
Questions
•
Internet
2
0
0
Can you get refunds on money you added to your installment plan that was an advance for your phone payments that you added within 24 hours? I did, and now my account says I owe the amount I was about to put on my phone to make my installment plan 50% paid off. I have next up on my plan, so I pa
Questions
•
Wireless
5
0
0
Recently switched over to At&T from Cox cable, due to a rewards incentive program, so I decided why not give them a shot and get a couple of bucks. The At&t service representative said that I would receive a $200 rewards card for switching to their service, so I went forward with the new ser
Questions
•
Internet
4
0
0
Accepted Solution
Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
391
6
0
Accepted Solution
Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
302
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
252
1
0
Accepted Solution
Official Solution
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
Questions
•
232
2