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Network Coverage

Network Coverage

Learn more about AT&T's fast mobile broadband network.

5.8K

Where to leave feedback

I want to leave positive feedback for someone who helped me today with my cell phone issues. Where would I do that?

Questions

1.7K

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LTE Poor Service iPhone iOS 15.1 Can't turn off LTE anymore

Since getting my phone (iPhone XR) almost 2 years ago I have had poor service when my LTE is on. Zip Code 04005 (Maine). With LTE OFF, have full service (4 bars). When LTE is on, my service drops to 1... maybe 2 bars. Up until recently, when I updated to iOS 15.1, I was able to turn off the LTE and

Questions

39

3

0

WiFi Calling no service can't make calls or receive them

Hi I am using an iPhone 6 I do travel alot and have kept this iPhone to keep me online with my US number. T-Mobile was so good at it. Well, I switched to at&t this month and now in travelling I cannot make or receive calls in WiFi calling mode. And If you try to call someone it goes to no servic

Questions

41

11

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Can’t log onto account or call at&t because have no service

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

Questions

32

10

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bad service from cell tower

I have a cell tower only 3 miles from me but I am lucky to get 3 bars. After using cellmapper and other websites and also talking to a field technician, I have found that all the antennas on the tower are all pointing in one direction towards that major city. This wrong they have five more towers in

Questions

28

5

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Poor Coverage at Work

My calls are getting dropped with AT&T,. How can I get this fixed?

Questions

10

1

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Cannot receive SMS messages from non-AT&T customers - PREPAID CUSTOMER

Okay so I've been talking to so many tech support people and we aren't making any progress. I need a break from that so I'm seeing if any of y'all have advice or have something similar going on. Summary: I am unable to receive text messages from non-AT&T carriers. For example, my friend is a

Questions

13

5

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Slow, or No Service

Is it just me or does anyone else have a $1200 5G Phone that is always so VERY slow and laggy, or not connected? I'M FURIOUS. I can't believe I left Metro by T-Mobile for this. Their $50 flip phones are faster than this crap! 

Questions

16

2

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Any update for OnePlus 9 Pro 5G support?

I was informed earlier this year that my old phone (a OnePlus 6) was being phased out come next February and was provided with a list of phones that I could use going forward (https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf) Since I had a g

Questions

307

9

Why is my service suddenly terrible?

In the last month, my service, as well as my family and friends has gone down hill. No signal in an area where we used to have great service.  Yes, we have run diagnostics, everything as far as the phone is fine.  What's going on? 

Questions

750

21

People can't hear me, phone breaking up

When using both my cell and my voip app for work, people say I'm breaking up

Questions

9

1

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Accepted Solution

Will AT&T help me pay my phone off to switch

I’ve been wanting to switch from Verizon and still owe money on my phone. Will AT&T help me pay my phone off to switch and then I owe them the money back? Or how does that work?

Questions

48

2

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